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      Paycom

      Engaged Employer

      Paycom reviews

      3.3

      49% would recommend to a friend

      (4,763 total reviews)
      avatar

      Chad Richison

      48% approve of CEO

      46% positive business outlook

      Ratings by demographic groups

      Paycom has an employee rating of 3.3 out of 5 stars, based on 4,763 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Paycom employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

      Reviews by job title

      5K reviews
      1.0
      Jul 27, 2025

      RESEARCH BEFORE ACCEPTING A POSITION HERE

      Account manager (paycom specialist)
      Recommend
      CEO approval
      Business Outlook

      Pros

      Pay is very good for a reason...

      Cons

      The busiest part of the year is during the holidays, Do not expect to have a life from November to February outside of work. Turnover problem is massive and really hurts morale. You are considered tenured if you can make it a full year. Clients unhappy with their specialist being changed every 3 months due to people quitting or getting fired, and will make your life worse because of this, Hours can be extremely long. Way too much work, with un realistic expectations from out of touch leadership. Feedback is shared to leadership, but ignored. They could care less about the happiness of the PSD team. One escalation will get you fired. The learning curve for the system is huge, and many do not stay long enough to master the system. This causes many tenured specialists to put their work on hold often to assist the new hires, which gets old after having 4-10 new hires on your team in one year.

      avatar
      Paycom Response
      11mo
      At Paycom, we recognize the effort and dedication our team members, particularly those in client-facing roles, bring to work every day. We value the hard work required to deliver exceptional service to our clients, and we care deeply about the well-being and success of our employees. We're committed to providing the resources and support they need to excel in their roles, which includes investing heavily in training and development programs to equip them with the skills and knowledge needed to succeed. While our expectations are high, they're in place to drive excellence and ensure our clients receive world-class service. We continually evaluate and refine our processes to ensure they're aligned with our goals and values, and we acknowledge the feedback from our team members to inform these efforts. We encourage you to initiate a conversation with your direct leader or hrmgmt@paycomonline.com to discuss your feedback further.
      5.0
      Jul 25, 2025

      Leadership Support

      Customer service supervisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      The Support we have is Client success is great. We have a clear direction on where we are headed and what the goals are for our group and our people. We want to ensure that our goals are attainable for our people and our clients.

      Cons

      Internal processes need to be more clearly defined when dealing with transitions.

      avatar
      Paycom Response
      11mo
      We're happy to hear that you feel well-supported and informed in your role. Clear goals and open communication are essential to our success, and we're glad to see that's your experience!
      5.0
      Jul 25, 2025

      Great experience

      Psd/ops
      Recommend
      CEO approval
      Business Outlook

      Pros

      Paycom has been a life changing opportunity for me in the transition from Military to Civilian Life. The first few years after I had separated I had bounced around a lot from job to job, but after getting my degree I finally feel like I have found my career home here. I have had great opportunities to hone business essential skills here and develop as a professional; I really do feel that the opportunities here are endless as far as development goes. My leadership from my supervisor up has been the best I have ever had in my professional career, they have taken the time to get to know me, and I feel that they are invested in our success as specialists and people. I feel like my input and accomplishments are relevant here as we celebrate wins as a team. Overall, I would, and have in the past, recommend Paycom as a place to work. It is hard work at times, but nothing worth it is ever easy.

      Cons

      Office environment may not be for everyone, but Paycom does its best to make it fun and engaging.

      avatar
      Paycom Response
      11mo
      We're honored that you've found a long-term career here at Paycom and it's great to hear that you feel invested in not only as a professional, but as a person. We appreciate your kind words about our leaders and are glad to hear that you feel valued as part of our team!
      Viewing 649 - 651 of 4,763 Reviews
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