This place is a nationwide churn-and-burn factory that's remarkably similar to a cult. They hire college grads, wave a mediocre salary and stock options in front of them, and work them to the bone for as long as they can get away with. Management and HR like to dress it up by telling you it's a career, not a job, but it's really just employee abuse. The Kool-aid's always around and ready to drink, but thankfully not everyone does.
You're expected to work overtime and weekends (especially during quarter-end/year-end crunch), your coworkers become the only people you socialize with after hours because they're right there in the trenches with you, the metrics for customer usage are unrealistically high and constantly changing, and you're usually getting new projects and company initiatives dropped on your plate to make up for the extremely high turnover rate, one of the largest elephants in the room there. AKA they're "one big happy family."
The software itself is fine as most out of the box SaaS solutions go; however, most of the product and processes are entirely in-house, which puts ex-Paycomers at a stark disadvantage when trying to break into other software roles that use more widespread tools like Agile/Waterfall/Scrum, Jira, SalesForce, etc. Their new hire training program is a joke - my trainer was too busy planning her wedding for the entire 6 weeks while we filled out worksheets and couldn't explain what a vlookup was when asked.
As a trainer you're constantly cleaning up after Sales, who are treated like celebrities for lying to clients through their teeth to get them to sign. Successful sales reps collect generous commissions and get showered with prizes and company trips (which accounts for most of the brainwashing and 5-star reviews you see on here) while trainers and support have to roll back client expectations, deal with meltdowns, and be the ones to actually tell people no. It quickly becomes your fault if the software isn't a good fit for the client, and management makes it worse with write-ups and threats of termination unless you move mountains to "fix it."
They like to use a lot of disingenuous language on here like "this job isn't for everybody!" or "we're working hard to make xyz better!" and have HR employees troll job review sites like Glassdoor to deflect any criticism whatsoever from their shabby leadership practices. No matter how many platitudes they post on here, Paycom doesn't care about their employees, full stop. Your boss could be a year or two older than you and a complete screwup, but anything short of blind obedience to them is met with hostility and derision from higher-ups. If you're not in management or a senior with high company optics, you're a nobody, which is what leads so many on the upward climb to management after enough time in the meat grinder. I've seen some of the least professional behavior in my life at Paycom by young, power-hungry managers, casual in-office racism, sexism, and homophobia chalked up to "company culture," and drunken antics from President's Club/Winner's Circle parties that would make a frat boy blush.
Also, if you're not white, you're gonna have a really bad time.
