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      Paycom

      Engaged Employer

      Paycom reviews

      3.3

      49% would recommend to a friend

      (4,734 total reviews)
      avatar

      Chad Richison

      47% approve of CEO

      47% positive business outlook

      Ratings by demographic groups

      Paycom has an employee rating of 3.3 out of 5 stars, based on 4,734 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Paycom employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

      Reviews by job title

      5K reviews
      1.0
      Aug 9, 2017

      Wasted talent

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The compensation is decent if you can get through the first year or so and the benefits are pretty good. Paycom's HR platform is one of the best I've experience in my career. I met some very talented and amazing people.

      Cons

      There is SO much wasted talent. They have managed to hire some very bright people, but management doesn't listen to new ideas or promote the people that actually deserve it. Instead, the very young and inexperienced managers and supervisors (many of whom Paycom has been their only job after college) tend to reward and promote people who stroke their ego the most. I’ve seen many people in the company passed up on a promotion over an inexperienced, young, peppy cheerleader for Paycom, but had no clue what they were doing when they were promoted to their new role. If you have an idea about how a process could be improved, give any kind of constructive feedback, or even tell your superior that you’re stressed, you can kiss any chance of a promotion goodbye because you're now labeled as a troublemaker and can’t handle the job. Instead of a promotion, you can expect unwarranted write-ups. Recently management implemented a new policy of having all customer issues resolved within 10 minutes. This was a drastic change in policy from the years I had been there. If they truly believe their employees are physically able to meet that standard on top of the insane work load they already have, management is even more detached from reality than I thought. Many of their employees are near their breaking point and it’s not uncommon for people to just get up, walk out, and never come back. Apparently they have no problem with firing multiple people (who were great workers and had been there for years) in one day when they don’t live up to their unreasonable expectations.

      avatar
      Paycom Response
      8y
      First, thank you for acknowledging the strength and value of Paycom’s HR technology solution. We agree that we hire great talent at Paycom, but we disagree that such talent is wasted at the organization. Paycom is committed to maximizing each employee’s experience and to support them in their growth at the company. Additionally, feedback is important at Paycom, and all employees are encouraged to share constructive feedback with their supervisors and HR. We even established a third-party hotline so employees feel more comfortable giving hard feedback. Regarding service times, we’re committed to both continuous improvement and supporting our clients. As business demands require Paycom to evolve, we will do so and our employees and clients are our top priority. Paycom is actively listening to employees and gathering feedback to communicate to the management team, including yours.
      1.0
      Apr 1, 2024

      1000% DO NOT RECOMMEND!!!

      Account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      Pay, benefits, and that's about it.

      Cons

      There aren't enough words to express how horrible of an experience working at Paycom was. For one the company culture sucks! The culture is very much toxic and you are surrounded by gossipers, mean girls/gals, and micromanaging leaders. The leaders doesn't respect your boundaries and are always trying to snoop in on your personal life to spread rumors and assassinate your character. It is all a set up for when they no longer see you as a fit for the company/team, to gang upon you to push you out of the door. Harassment takes place on a daily basis all to get you to fear loosing your job, and to power trip. You are just a number, and they truly do not show any loyalty to their employees, or customers. The clients hate Paycom and will let you know at every second. The technology is outdated and not user-friendly on the admin side. You will often get mocked and laughed at by your own clients because they truly hate the technology. Stay far away from this place if you care about your mental health and the trajectory of your career. I encourage you too look further into the negative reviews from previous employees. The positive reviews are usually from people who are just starting out and haven't gotten a taste of what the culture is like. There is no work-life balance whatsoever, so be prepared to give it all you have or nothing at all. There is no in-between. If you are entrepreneurial or strategic, forget about it. They do not want people who think on their own. They want those who are willing to following their system to a Tee, even when things doesn't make sense. This is your warning, stay far away from this place.

      avatar
      Paycom Response
      2y
      We’re disappointed to read your review. Paycom is an equal-opportunity employer and prohibits discrimination and harassment of any kind. As an organization, we strive to maintain a supportive and inclusive work culture that helps all of our team members to succeed. Additionally, we encourage taking PTO and having conversations with our dedicated Wellbeing Advisors because we understand having a healthy work-life balance is crucial for long-term success. Please reach out to HR leadership at hrmgmt@paycomonline.com, and if you still have more information to share, you can utilize Paycom’s reporting hotline, which can be found in the company’s Whistleblower Policy that is posted on our website. The reporting hotline is anonymous.
      1.0
      Mar 29, 2024

      Sinking Ship

      Application security analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      "Fun*" buildings, catered (pay-deducted) lunches, cheap insurance, stock options (if that's important to you).

      Cons

      Toxic management and upper management in most departments, especially IT and Security. Very "culty" atmosphere. They bribe employees to make positive social media posts. They also threaten individuals leaving the company with litigation if they talk to any current employees or answer any questions from current employees about their new job. Lastly, hearing about the return-to-office notice verbiage, notices, town halls, and internal statements made by upper management and the C-levels caused my blood to curdle.

      avatar
      Paycom Response
      2y
      At Paycom, our leaders are committed to creating a supportive environment for all team members and want to partner with those who have feedback. We recognize the importance of open communication to ensure individual success. We encourage you to address your concerns with leadership and/or your HR Business Partner. If you would like to provide additional details about your experience, please feel free to contact our HR team at hrmgmt@paycomonline.com.
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