Paycom reviews

3.3

49% would recommend to a friend

(4,734 total reviews)
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Chad Richison

47% approve of CEO

47% positive business outlook

Paycom has an employee rating of 3.3 out of 5 stars, based on 4,734 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Paycom employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

5K reviews
1.0
Jan 12, 2024

Run - don't walk! (away)

Recommend
CEO approval
Business Outlook

Pros

Note: this review was originally posted on Jan 8, but then flagged and removed.* Excellent PTO options. The pay may also be competitive in some departments compared to other employers. Also having Paycom on your resume looks really good in the state of Oklahoma, but I’m not sure how “pro” that is - sometimes it just means you’re *really* good at masking trauma.

Cons

Did you ever play “pick up stix” as a kid? Working here is kind of like that. Or maybe Jenga. Both of which I’m sure are available in the cafe to play during a break you’re allowed to take but upon your return get questioned why you “needed it”. 1:1s are supposed to be for the employee to talk about questions or concerns with their leader and should only last 15 minutes. However for some departments each meeting is documented by the TL and used as kindling for a rainy day. Be careful what you say or divulge, as none of it is for you. It’s for them. And when I say them, it’s anyone that’s not you. Even your other team members will find out what you said in a 1:1. It’s really fun. At-will employment laws are a joke. The new year began with what sounds like layoffs but were actually mass firings that appear to be budget related (or maybe age related depending on how you look at it). People were terminated the first week of the new year for “performance issues” while many having zero pips or official documentation acknowledged by the employee that they had performance issues to fix, but made the most in their department, all budgets were being scrutinized in the weeks and months prior. Who else smells Eddie’s and cafeteria sushi here? This reduction in the “winning” paycom workforce left the remaining employees nervous and frankly terrified that they are next, or are now in a position to NOT use that amazing PTO due to leaving their respective department too short-staffed (again, not their fault). paycom loves to spout off about how much they value their employees, but then the new year comes and suddenly it’s easier to find a parking spot for those that survived this round. The people that were fired this past week were hard workers - worked their butts off and were extremely valuable to paycom. They lived and breathed the good word of the Paycom gospel - and now they’re battling it out for interviews and hoping their unemployment claims are approved, all while thinking they did something wrong to deserve this. You have great (former) employees that BLED GREEN FOR YOU wondering how they failed you. Guess what - they didn’t. YOU. FAILED. THEM. The kicker? Everyone that was let go last week most likely did the jobs of 2 or more people already, meaning the folks that are left will be doing the work of 3 or 4 people, all while training the “new college grads” that come in for a “great starting pay being fresh out of college”. I don’t know where this ship is going, but I feel like someone should be shouting “iceberg ahead”.

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Paycom Response
2y
As a company built on a values-driven, purpose-first culture that strives to care for, support and empower all team members, we recognize that our employees are our greatest asset. All feedback is received by our leadership team and used to improve and enhance the employee experience. We encourage you to have an open conversation with your leader or HR Business Partner to discuss your concerns further. In addition, you can utilize Paycom’s anonymous reporting hotline, which can be found on our website under the Governance Documents section of the Investors page.
1.0
Dec 14, 2022
Recommend
CEO approval
Business Outlook

Pros

You'll have decent health benefits and work with cool people.

Cons

You'll be misled about the remote work policy, have unreasonable tight deadlines imposed on you, and have your QA and Devs back-stabbed by soulless upper management.

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Paycom Response
3y
We understand everyone processes change differently and that change can be difficult. Beginning in August 2021, we began slowly returning to the office and have seen tremendous momentum from the groups who returned to our campuses, which has helped our people be more successful. For the company we are and the goals we’ve set, this is the best decision to continue our rapid growth. Please reach out through our internal channels like Ask Here or email hrmgmt@paycomonline.com if you need any additional support.
1.0
Dec 14, 2022

Removed Work From Home

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The team culture and benefits are good.

Cons

They have very tight (sometimes near impossible) deadlines, Not enough respect for a work life balance from upper management, and more recently they removed work from home in their tech department. Even after promising that the only reason we'd return to the office would be from a performance decrease. They have not cited any decrease, and have only cited "some small communication issues" (again no examples). They have been hiring under the assurance of working from home, but have not kept that. Overall, it seems like upper management is out of touch with most of their current employees.

avatar
Paycom Response
3y
We understand everyone processes change differently and that change can be difficult. Beginning in August 2021, we began slowly returning to the office and have seen tremendous momentum from the groups who returned to our campuses, which has helped our people be more successful. For the company we are and the goals we’ve set, this is the best decision to continue our rapid growth. Please reach out through our internal channels like Ask Here or email hrmgmt@paycomonline.com if you need any additional support.
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Glassdoor has 5,010 Paycom reviews submitted anonymously by Paycom employees. Read employee reviews and ratings on Glassdoor to decide if Paycom is right for you.