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      Paycom

      Engaged Employer

      Paycom reviews

      3.3

      49% would recommend to a friend

      (4,734 total reviews)
      avatar

      Chad Richison

      47% approve of CEO

      47% positive business outlook

      Ratings by demographic groups

      Paycom has an employee rating of 3.3 out of 5 stars, based on 4,734 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Paycom employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

      Reviews by job title

      5K reviews
      4.0
      Jul 21, 2021

      Lots of cons, but I'm still here

      Quality assurance analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      • Paid maternity and paternity leave • Quality health insurance for $1 per paycheck • Great culture (GREEN KOOLAID!) • Job security • Supportive and tight knit teams • Employee stock purchasing plan • Pre-COVID there were quite a few additional pros: $4 catered lunches, monthly company luncheons, company-wide events for employees only and events for family, department specific events for employees, on-site gym with instructors, quarterly team lunches paid for by Paycom, cube decorating contests, food trucks at work through the year, and an incredible amount of swag. • Some departments receive stocks and receive expensive “gifts” such as Boise headphones.

      Cons

      • QA is not a recipient of the last pro. We are also grossly underpaid. • The 401k match policy is awful. • The “Loser Board” is incredibly demeaning and upsetting. This board lists the 15 top and 15 bottom performing developers for a period and is proudly displayed in the development area. I have even heard people brag about how wonderful and motivational it is on tours. Adding it to the TVs around the building made it even worse. I do think the board might be more motivational and less despised if the points system was handled better. • The points system is terrible. • Communication from upper management leaves a lot to be desired. • Lots of micromanagement • Unless you are on a Payroll Team, quarterly bonuses are incredibly rare and small. You also do not have Paycom sponsored outings (dinners at Vast, TopGolf, etc) on non-payroll teams even if you work a significant amount of OT (always unpaid), meet crazy deadlines, and push out tons of issues with quality code. • There is not much professional growth in the entirety of the Development department. For QA, that is partly due to new advancement requirements based on tenure and passing tests that do not yet exist for some tiers. This new system was released right as a good number of QA were about to advance to the next tier (strategic financial move?) and QA at the highest tier were demoted. Some of the demoted QA were/are eligible for the newer tiers but were/are unable to advance due to the non-existent tests. I also want to mention that the QA Training department is severely understaffed, overworked, underpaid, and underappreciated. • Pre-COVID there was no remote option. Over a year later, there is STILL no permanent remote option planned for those that wish it. We are losing good, quality workers throughout the company as a result. My team is going to be composed entirely of Developer I’s when our last higher tier developer quits in the next few months. That is going to drastically decrease the productivity of our module. This is going to keep happening as we are forced back in office.

      avatar
      Paycom Response
      4y
      We work hard to create an inclusive and encouraging culture and are glad you’ve experienced this firsthand! Paycom is a high-growth organization, which requires continuously implementing new processes to improve efficiencies and better serve our clients. We hope you take the chance to work with your leaders to provide feedback and ideas. We’re proud of all the amazing work our Quality Assurance team has accomplished, and we support their ongoing success by investing in our employees through career paths, training and development. We’d like to discuss your feedback in more detail and encourage you to connect with your HR Business Partner or our HR team at hrmgmt@paycomonline.com.
      1.0
      Jan 23, 2019

      Careful before joining

      Sales representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Fast Paced and High Pay

      Cons

      Paycom cares a lot about Paycom. As a company they are incredibly focused on driving their market cap and they do not really care about the impact it may have on their clients or employee's to get there. Other competitors in this space will evaluate their prospects to make sure they can handle their needs 'before' selling them. Paycom will do anything they can to just close the deal. Then once its closed they try to figure out how to make it all work out. Since the reps are involved in the sales process and the implementation they get stuck in the middle and it can be incredibly high pressure and very stressful. I have been with Paycom for over a year now and I am actively looking for an exit because I believe this office is really struggling to keep its top reps as well as maintain a positive brand in the Atlanta market. The software is good and there are some really great people to work with at Paycom but the overall culture at Paycom is high stress and pressure. I have several awards at Paycom but still will have my job threatened if I go over a few months without a deal closing. Its incredibly disheartening having to always worry if I will get fired when a deal pushes out a few months. Luckily I'll be gone soon and on to better things but other candidates looking to work here just need to be careful before jumping in.

      2.0
      Feb 28, 2017

      Outside Sales Representative

      Sales representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      High-Base compensation Intensive, thorough training

      Cons

      Incredibly demanding Paycom does not belief in work/life balance, they believe in "life fulfillment." Very stressful, with no emotional support Insufficient PTO policies

      avatar
      Paycom Response
      9y
      We absolutely believe in the importance of “life-fulfillment” and support our employees through training and professional development programs. PTO increases with tenure as it does at most organizations. The success of the Paycom sales team relies on driven, hardworking employees and we understand that the competitive nature of our industry can be a difficult adjustment for some. We appreciate your feedback and wish you the best in the future.
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