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      Paycom

      Engaged Employer

      Paycom reviews

      3.3

      49% would recommend to a friend

      (4,736 total reviews)
      avatar

      Chad Richison

      47% approve of CEO

      47% positive business outlook

      Ratings by demographic groups

      Paycom has an employee rating of 3.3 out of 5 stars, based on 4,736 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Paycom employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

      Reviews by job title

      5K reviews
      2.0
      Apr 5, 2018

      Unfortunate outcome at what I thought was a good company.

      Network operations technician
      Recommend
      CEO approval
      Business Outlook

      Pros

      There are many pros for working at this company: Healthcare benefits, Training opportunities, opportunities to become a leader, working with cutting edge technology, and many more. I can be a great place for a intelligent, hard working, dedicated person. But..

      Cons

      The major Con of working at this company is that there are very few strong leaders that provide good direction to subordinates. If one is unlucky they could end up working under a manager that doesn't actually know what is going on with the team they are over. Assumptions and perception become the way some leaders choose to make their decisions in handling people. They don't investigate as to why something may be occurring. If you ever experience something that would be considered unethical, racially offensive, some sort of harassment; be mindful of whom you report it to. Reporting it to a Team Lead in the hopes that they will handle it correctly is not the best avenue, in my experience. Nothing was done to remedy the situation, and within two weeks I was fired after reporting that a team member made a racially offensive comment in the presence of myself and one other team member.

      avatar
      Paycom Response
      8y
      We appreciate your detailed feedback and are alarmed to read your accusations. We take matters of this magnitude very serious and hold our team members to a very high standard to ensure a productive, safe and positive work environment for our employees. We would like to gather more information regarding your experience. Please email our HR Manager, Chanse Moucka, at chanse.moucka@paycomonline.com with the details you shared here so we can begin to look into this matter internally.
      1.0
      Mar 18, 2018

      Management

      Client relations representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Base salary, uncapped commission and co-workers

      Cons

      I was facilitating 2 deals, 1 of which my manager said would be the biggest they had ever been apart of (they were there for a couple of the meetings). Working the deal for a couple months - they were owned by a VC company so things moved slowly. The week that I was going to get the commitment call from the client my manager terminated me do to "performance". I never was able to see if either of those 2 deals went through. Completely confused and disappointed in the "reasons" for the termination. Watch your back! Apparently my manager was always calling co-workers to check up on me.

      1.0
      Mar 29, 2017

      Half the reviews on here are fake

      Specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      They think extremely highly of themselves and believe they are probably the greatest company in existence. Reality: Status quo corporate hive-mind. You will do well here if you like overwhelming workload, endless rhetoric, shameless self-promoting, and ethical grey areas when dealing with your clients. You get some OK $4 lunches and some industry minimum healthcare for $1 per paycheck! You'll learn how to deal with pressure and nonsense in a stressful-by-design work environment to put on your resume for your next job.

      Cons

      As a Paycom specialist you will service upwards of 150 clients. You are sold to the client as a "dedicated specialist" and they expect you to be such. Good luck giving your personal attention to 150 different organizations. Every day that you drag yourself out of bed begrudgingly to go to your next day of dealing with issues that you can't do anything about because the software is so flawed. In house development is nice if you actually fix the issues and give what the clients want rather than creating a new buggy product to push to the clients by salespeople who know nothing of what happens after they shine up the turd and get their commission check. Really, they claim ADP is their biggest competition when they aren't even in the same category. ADP is an industry giant, Paycom is an industry bottom feeder that is experiencing exponential growth that they cannot keep up with from a staffing/retention standpoint.

      avatar
      Paycom Response
      9y
      Paycom is committed to continuous improvement, employee engagement and developing the best solutions in the HR technology space. We want to be the best company we can be. We are committed to improving our processes to make work less demanding for our employees, while still providing quality support to our clients. Specialist workload is based on experience, skill, knowledge and tenure. Health insurance benefits and perks provided to employees are highlighted positively by our employees and job seekers. Additionally, due to the ease of use of the Paycom platform not every client requires the assistance of a specialist. One of our core strengths is our dedication to create and evolve HR technology that is truly built in a single-database over a patchwork quilt of solutions. As we grow, we will continue to innovate and provide the support our clients deserve and respect.
      Viewing 178 - 180 of 4,736 Reviews
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      Glassdoor has 5,012 Paycom reviews submitted anonymously by Paycom employees. Read employee reviews and ratings on Glassdoor to decide if Paycom is right for you.