Is Paycom a good company to work for?

Paycom has an overall rating of 3.3 out of 5, based on over 5,006 reviews left anonymously by employees. This rating has decreased by 2% over the last 12 months. 49% of employees would recommend working at Paycom to a friend and 47% have a positive outlook for the business. The best reviews about Paycom have been left by employees working as Director , Sales Manager and New Client Setup Team Leader .

Does Paycom pay their employees well?

According to anonymously submitted Glassdoor reviews, Paycom employees rate their compensation and benefits as 4.1 out of 5. Find out more about salaries and benefits at Paycom. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at Paycom?

49% of Paycom employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Paycom 2.8 out of 5 for work life balance, 3.1 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Paycom?

Software Developer (273) , Sales Representative (250) , Outside Sales Representative (193) , Account Executive (187) , Team Leader (111) , Executive Sales Representative (109) , Specialist (106) , Tax Specialist (73) , Client Relations Representative (63) , New Client Setup Specialist (62) , Sales (58) , Transition Specialist Representative (56) , Software Developer Intern (51) , Benefits Coordinator (50) , Sales Manager (49)

What are the pros of working at Paycom according to real employee reviews?

"Their benefits are great and generous" ((in 576 reviews)); "pay is great and my boss is great" ((in 376 reviews)); "This company has great culture and I am proud to work for Chad R. It is a fast" ((in 314 reviews)); "Leadership is made up of really great people that you want to do well for." ((in 305 reviews)); "Training and the skill set you learn is great." ((in 180 reviews))

What are the cons of working at Paycom according to real employee reviews?

"There is no work life balance here at all and almost everyone wants to leave." ((in 234 reviews)); "Management is poor and lacks cohesions" ((in 154 reviews)); "Long hours and work to take home and do outside or work during initial 8 work training." ((in 85 reviews)); "no work from home AT ALL unless it's to do overtime and overtime only." ((in 74 reviews)); "Sales Managers have their favorite sales reps and executive sales reps." ((in 70 reviews))

What are employees saying about Paycom layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Paycom layoffs and their outlook for job security at Paycom in 2026.

What are the top reviewed Paycom locations?

Oklahoma City , Grapevine , Dallas , Irving , New York , Chicago , Austin , Denver , Atlanta , Los Angeles , Saint Louis , Pittsburgh , Phoenix , Irvine , Houston , Boston , Cleveland , Seattle , Portland , Miami , Tampa , Detroit , Edmond , San Jose , Brooklyn , Tulsa , San Antonio , Philadelphia , Charlotte , Nashville

Paycom reviews

3.3

49% would recommend to a friend

(4,730 total reviews)

Chad Richison

47% approve of CEO

47% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (4,730 reviews)

Ratings by demographic groups

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Paycom has an employee rating of 3.3 out of 5 stars, based on 4,730 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Paycom employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

5K reviews

2.0

Mar 12, 2026

Glassdoor Reviews Proved True

Client relations representative

Recommend

CEO approval

Business Outlook

Pros

The company values enthusiasm over competence, so if you are enthusiastic and stay off of their administrative checklists, you can be successful. They do a good job focusing on gifting and spending money on clients.

Cons

I learned the hard way that most of the reviews on Glassdoor are true. Upper management is chaotic and reactive. There is a constant fear of losing your job that starts in training and never goes away. I have never seen so much turnover in a company before. They would rather replace you than work with you. Unfortunately, clients feel as mismanaged as employees do. Every single client has a terrible onboarding experience and constantly complains about the turnover with their specialists. The position I had focuses on upselling, but truly, you are trying to fix problems from their implementation, which prohibits sales. It’s a very service oriented role, even though you are not supposed to be providing service.

Paycom Response

3mo

Our structure, expectations and operating models are shaped by defined performance standards and the responsibilities required to meet them. As priorities shift and responsibilities evolve, leaders are expected to provide direction, set clear standards and ensure teams are equipped to execute effectively. Accountability at all levels includes maintaining clarity around role expectations and decision making. Client experience remains a core priority, which is why we follow a structured approach supported by role-specific training, established service ownership and continuity practices designed to promote long-term client success. We remain focused on strengthening leadership effectiveness, providing development opportunities and delivering a consistent, high-quality experience for both employees and clients. Your experience doesn’t align with our expectations, and we’d like to learn more. Please reach out to us at hrmgmt@paycomonline.com.

3.0

Mar 10, 2026

It’s okay

Ncs specialist

Recommend

CEO approval

Business Outlook

Pros

Good company, good benefits like health insurance and you do get a small commission on accounts later in the process. Flash all of their perks to draw you in.

Cons

Layoffs, poor company culture, a lot of miserable people there. It like they smile to keep from crying.

Paycom Response

3mo

We’re proud to have an organization made up of dedicated, driven professionals who excel in our performance-focused, goal-oriented environment and continuously pursue excellence. Our team members work hard, and in turn we work hard to ensure that they have the resources, benefits and support they need to succeed in their personal and professional careers. We encourage you to initiate a conversation with your leader to directly discuss your feedback.

3.0

Mar 10, 2026

Honestly fire

Software developer intern

Recommend

CEO approval

Business Outlook

Pros

People were amazing Lots of activities beautiful campus

Cons

can and will be fired on a dime lol

Paycom Response

3mo

The dedication, collaboration and energy that our team members bring to their work and to one another is truly remarkable and we’re proud to see it reflected in your internship experience. At Paycom, we operate with high standards for performance and excellence. Because of this, we aim to ensure that our employees have the appropriate resources, support and training to set them up for success. If you’d like to discuss your experience further, you can connect with our team through hrmgmt@paycomonline.com.

Viewing 193 - 195 of 4,730 Reviews

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It’s okay

Honestly fire

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