Paycom reviews

3.3

49% would recommend to a friend

(4,734 total reviews)
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Chad Richison

47% approve of CEO

47% positive business outlook

Paycom has an employee rating of 3.3 out of 5 stars, based on 4,734 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Paycom employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

5K reviews
5.0
Feb 11, 2026
Recommend
CEO approval
Business Outlook

Pros

-Company provides competitive pay -Paycom provides a wide-ranging suite of benefits at an affordable cost and is always looking to diversify the benefits portfolio and negotiate costs on behalf of employees. -Coming from the service industry, Paycom has provided generous PTO options, fair compensation, and schedule stability in comparison with what I'm used to. I appreciate being able to have nights/weekends/holidays off and the flexibility that the PTO policy provides.

Cons

At times, there can be multiple department-wide initiatives going at the same time. Each of them is important and adds value to the client experience and promotes Paycom's business model. However, it can be difficult to fully invest in these initiatives while taking care of clients' troubleshooting needs and their specific list of priorities, outside of strategic company initiatives.

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Paycom Response
4mo
Thank you for taking the time to share your thoughtful review. We acknowledge your perspective, as we want to continue to set our team members up for success while also continuing to provide world-class service to our clients. We’re glad to hear that our competitive pay and comprehensive benefits have provided meaningful value and stability, and we appreciate you sharing your Paycom experience.
1.0
Feb 10, 2026

Great career starter and ender

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The people you meet there will have a impact on your career.

Cons

The leadership truly fails you in every way

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Paycom Response
4mo
We’re glad the team members you worked with at Paycom made a positive impact on your career. Our leadership remains committed to supporting our team members' success, including fostering an innovative, collaborative environment and providing the training, resources and tools needed to excel in their roles. We'd like to learn more, and appreciate you sharing additional insight at hrmgmt@paycomonline.com.
1.0
Feb 10, 2026

Run, Don’t Walk

Recommend
CEO approval
Business Outlook

Pros

The health insurance and benefits are great. There’s a lot of opportunities to learn various new skills relevant to your career. There are many talented individual contributors and entry-level leaders.

Cons

Leaders often say Paycom operates like a 28-year-old startup when it’s actually just an organization ruled by chaos with no long term strategy. Most promotions and raises are based on favoritism and politics rather than talent or hard work. The most important measurement of success to leaders is that employees consistently put in 50+ hours a week rather than focusing on the quality of work being completed during those hours. Leaders micromanage their teams and are threatened by camaraderie among employees. Most projects or campaigns often don’t have a clear goal or direction, leaving employees guessing. Leaders hold skip levels under the guise of it being a safe space for employees to voice their concerns and opinions then proceed to retaliate against and target those who do.

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Paycom Response
4mo
We prioritize a strategic and intentional approach to driving business growth and success, with leaders who are well-informed, thoughtful and deliberate in their decision-making. Fostering an environment in which collaboration and communication thrive is essential to our culture and by doing so, we empower our employees to work efficiently and effectively, focusing on delivering high-quality results. Additionally, we provide opportunities for career advancement based on merit, skill and performance and assure you that our decisions comply with applicable laws and company policies. We have multiple channels in place for reporting any concerns, and we encourage you to reach out to our team directly at hrmgmt@paycomonline.com.
Viewing 253 - 255 of 4,734 Reviews

Glassdoor has 5,010 Paycom reviews submitted anonymously by Paycom employees. Read employee reviews and ratings on Glassdoor to decide if Paycom is right for you.