Paycor reviews

3.3

56% would recommend to a friend

(1,414 total reviews)
avatar

Raul Villar

53% approve of CEO

42% positive business outlook

Paycor has an employee rating of 3.3 out of 5 stars, based on 1,414 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Paycor employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

1K reviews
4.0
Feb 24, 2023

Overall, good place to work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- WFH/job flexibility - good benefits - good company culture

Cons

- lack of transparency from C-Suite

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Paycor Response
3y
Thank you for your review - it's great to hear about your positive experience especially with our remote first work environment and benefit offerings! We understand that transparency is an important aspect for employees to feel engaged and informed about the organization's goals and strategies. We have an upcoming all hands call in April which will discuss our strategy and give valuable, transparent insights!
2.0
Feb 24, 2023
Recommend
CEO approval
Business Outlook

Pros

Flexible work environment Great PTO Great People

Cons

Implemention is terrible Service is worst I’ve seen Work life balance is challenging

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Paycor Response
3y
Thank you for sharing your feedback with us. We appreciate hearing that you enjoy the flexible work environment, PTO, and the people you work with. We understand your concerns regarding implementation and service, we have been heavily investing in these areas and look forward to further improvements!
4.0
Feb 21, 2023

Decent company

Recommend
CEO approval
Business Outlook

Pros

The company is decent, people genuinely want to help each other and our clients. The call center is one of the better ones I’ve worked in, but the experience really depends on your manager. I have been fortunate in that regard. Good PTO, but agree it’s hard to use. A lot of encouragement and support from management to usher advocates into different roles in the company once they hit a year. Fully remote. Foster a good atmosphere among employees, encourage you to reach out to others and help each other.

Cons

Legacy systems that never work, answer is to call IT, but it’s never really resolved. Company wide meetings that have “awards” which is basically management patting itself on the back, no recognition for the lower levels. Company makes changes to systems but never seems to actually get the input of the people on the front lines who have to deal with clients day to day to allieviate pain points clients and customer service have. Additionally, there are many client facing features and products that customer advocates are supposed to troubleshoot and assist with yet have no access to, blind leading the blind. Workload is heavy and emotionally exhausting, in addition to speaking with a high volume of clients, customer advocates also have to manage research and follow up of cases.

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Paycor Response
3y
Hello and thank you for your review! It's great to hear that there is a good atmosphere among employees. We are glad that you feel there is a lot of encouragement and support from management to help advocates grow and advance in their roles. However, we are sorry to hear that you have experienced issues with legacy systems and that the company-wide meetings have not been as effective in recognizing the hard work of all employees, especially those at lower levels. We understand the importance of involving front-line employees in decisions regarding the system. Thank you for your valuable feedback, and we appreciate your suggestions. We will use this feedback to improve and continue to strive for a positive work environment for all employees.
Viewing 472 - 474 of 1,414 Reviews

Glassdoor has 1,438 Paycor reviews submitted anonymously by Paycor employees. Read employee reviews and ratings on Glassdoor to decide if Paycor is right for you.