Their management is not very diverse.
The company has a poor internal escalation system. Everything gets escalated without a filter of importance.
Some of the companies hire unqualified payroll specialist, and they will call you daily to request help on how to do their job.
Management has a under the table policy, which means get it done regardless of HOW it gets done.
Management has an NPS scoring for their clients that ask their clients one question, and that score directly affects the Client Service Representative, and the question only talks about the company.
Management makes you feel as if your real job in the company is to be the scapegoat for BUGS in their product.