Paylocity reviews

3.1

45% would recommend to a friend

(3,220 total reviews)
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Toby Williams

48% approve of CEO

40% positive business outlook

Paylocity has an employee rating of 3.1 out of 5 stars, based on 3,220 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Paylocity employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

3K reviews
1.0
Sep 26, 2024

Stay Away

Recommend
CEO approval
Business Outlook

Pros

- I've had some really really good managers here, too bad upper leadership likes to chase them out and only keep the suckups that don't actually do anything. - Used to do things like TechCon and on-sites, haven't had anything in person in over a year. I guess we're getting the holiday party back this year at least?

Cons

- I don't even know where to begin, probably that Toby is not only one of the worst leaders I've ever had the misfortune to work under in my life, he's also a terrible person in general. Just a garbage human being. - Product Managers here DO NOT own their roadmaps. It's the flavor of the week for whichever upper leadership person feels like pushing on you at the time. \ - Impossible to get internal promotions. They'd rather hire a PM2 or a Senior PM from outside the company than promote their PM's that have proven track records. - The arrogance and narcissistic attitudes of our leaders is not helping anything at all. - Bug work is crazy, we don't really have a proper structure to handle this so PM's just get everything with almost no help and unrealistic expectations. Now we're constantly being asked to talk to clients about these kinds of things and can't focus on feature work almost at all. Then we get reprimanded for feature work not being completed because we were focused on bugs. If we don't focus on bugs we get in trouble too. It's a lose-lose. - Base Pay is much lower than the industry, it was fine that they made up for this with RSU's but now they are cutting those every year in significant amounts and now the overall pay isn't even competitive. The tool we had to compare was removed and replaced with a tool that didn't have nearly as much data so you don't know they are screwing you over. - Can't ever take days off, you'll get so behind you can't catch up. - Leadership does not understand that the system they put in place is not ideal for tracking the insane metrics they want. They don't understand Pendo isn't the end all be all of metrics and they don't know that different databases can't just be merged to "run a quick query". It's a lot of work because they never give time or approval to do this work during the actual feature work. It's never planned and it's all a giant mess. - We don't follow any system of Product Management, it's just flavor of the week every week.

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Paylocity Response
1y
Thank you for your detailed feedback. We’re sorry to hear about your frustrations and want to address some of the concerns you've raised. We understand how important strong leadership and clear career growth opportunities are, and we're committed to improving in these areas. Your thoughts on workload management, promotions, and leadership styles are heard, and we will ensure that these issues are discussed at the leadership level. We also acknowledge the importance of in-person events and competitive compensation. We're continuously evaluating ways to provide the right balance of recognition and reward to our team members. Please know that your feedback is invaluable in helping us improve, and we encourage you to continue sharing your thoughts. If you’d like to discuss any of these concerns further, please reach out to your leadership team or your People Relations Partner. Thank you again for your dedication and input!
1.0
Dec 5, 2023
Recommend
CEO approval
Business Outlook

Pros

Benefits, PTO, and a decent salary. They hire people with little to no sales experience and you don’t have to have a college degree like most places I have worked.

Cons

My experience working at Paylocity was far from ideal. The training provided was insufficient, leaving me ill-equipped for the job's demands. The work environment was excessively stressful, with unreasonably high expectations and constant pressure to meet targets. The company's internal dynamics were problematic, with multiple representatives competing fiercely for the same business, creating a hostile atmosphere. Senior professionals were known to take over accounts, hindering career growth for others. The turnover rate was concerning, witnessing numerous colleagues quitting or getting terminated within a short period. Management's emphasis on hitting quotas overshadowed support for employees. There was a lack of understanding regarding market realities, making it difficult to achieve success in selling the product. Client interactions were often strained, with dissatisfaction stemming from the company's practices and service. Remote work flexibility, often touted during recruitment, turned out to be limited. The company's promises did not align with the daily reality, and the overall experience was disheartening. If considering Paylocity, thorough research and consideration of the challenges mentioned here are advised. It's a workplace that may not be suitable for everyone. The recruitment experience at Paylocity further added to the disappointment. Recruiters displayed an alarming lack of professionalism by ghosting candidates deemed unfit, rather than providing constructive feedback for growth. The elevation of individuals with a mere 1-2 years of recruiting experience to "senior recruiter" highlighted the rapid turnover issue within the company. The treatment of candidates was deplorable, with recruiters often displaying disrespect. Senior recruiters, with minimal experience, seemed more focused on hitting hiring targets than on the candidates' welfare. Referrals, made in good faith to boost sales, resulted in my acquaintances being ghosted after the second interview. The rushed recruitment process, seemingly geared towards collecting hiring bonuses, left a bitter taste. Shockingly, rumors circulated about recruiters mocking candidates and their interview responses, reflecting a lack of professionalism within the recruitment team. Recruiters, mirroring the trend of sales reps, left the company swiftly. The desperation to fill positions quickly led to the recruitment of individuals with little to no sales experience, contributing to the revolving door culture within Paylocity. All these factors underscored a work environment where longevity is a rare commodity, and potential candidates are treated as expendable assets. Also, no one over 40 works here unless they’re stuck in the HCM industry and have no other place to go or have no college degree and are limited in their options.

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Paylocity Response
2y
We appreciate your honesty about your experience at Paylocity. It is critically important for us to set our employees up for success through effective onboarding and training. Your feedback in these areas is heard and we will work to address the specific areas mentioned. Your feedback on the recruiting process and practices is also meaningful to us and will be addressed accordingly.
1.0
Jul 29, 2021
Recommend
CEO approval
Business Outlook

Pros

- Entry Level experience can be acquired - Depending on the team, you'll meet some great people

Cons

Even though I worked remotely for majority of my time at PCTY, I still didn't have a life. Be prepared for long nights, weekends, and then some. In payroll, this is expected from Nov-Jan, but beyond that - it's unacceptable. It's also unacceptable to have more clients than you can count, to be berated for taking time off, and to be disrespected by upper management. Despite having a remarkable work ethic and being a team player, I was destroyed. I was moved from team to team to pick up accounts and fix problems. Sure, that's fine for a few weeks while management gets their ducks in a row. However, to not receive any form of thanks or compensation for the extra work, AND TO HEAR that new hires you're supposed to mentor are making more, was my last straw. Save your time, and your life - don't work here.

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Paylocity Response
4y
Thank you for sharing your thoughts. We strongly suggest employees discuss their workload with management or their HRBP if employees feel they are not being heard by their leadership teams. At Paylocity, we strongly believe in taking time off to reset and recharge, and we support our employees to do so as needed. In Implementation, we regularly monitor those who are at the cap for vacation accruals to encourage them to take time off. Additionally, we are in the process of assessing any procedures that are in place for employees that would like to take time off so we can ensure the work is covered and employees feel empowered to take their PTO. We are also happy to announce that we have reinstated merit for all eligible employees and have provided eligible employees with a $2,000 bonus for all of their efforts throughout the pandemic. We continue to be transparent and provide fair equity and opportunity for all employees.
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Glassdoor has 3,276 Paylocity reviews submitted anonymously by Paylocity employees. Read employee reviews and ratings on Glassdoor to decide if Paylocity is right for you.