Paylocity reviews

Management has completely destroyed the company culture. For years Paylocity was looked at as a better alternative to its competitors in the payroll space. The new management has turned Paylocity into just another one of those companies. Even though they talk about record revenue and profit, when it comes time for compensation and benefits, they only talk about sticking to the industry average. The company is just not interested in being better in any way. Not in service, software, or employee relations. None of it. Management is only interested in filling their own pockets and those of their friends they bring in from competitors. Executive and director management has swelled, and nearly all previous managers have been pushed out so no one remembers what it used to be like to work there. In the interest of lowering costs, management is now arbitrarily ratcheting up production quotas while also reducing process efficiency to collect more data and taking away useful tools on a whim. The "client first mentality" that was championed for many years has now been cast aside for a "sales first mentality". Get them in, get paid, and then watch the client struggle until they leave. The front-line employees are left to clean up the mess when the software fails to live up to client expectations and promises made by sales. Unfortunately, the hard-working, experienced staff that fought for the client has already left or been disillusioned by management in every way. In keeping with a couple other reviews I read, I have personally seen my earning power reduced by over 25% with raises that don't cover inflation, increased cost of insurance, and losing the RSU (employee retention) plan. I fully expect cuts to PTO and 401k matches to be next. If the job market was booming right now, Paylocity would be a ghost town because they have forgotten how to treat employees as more than just a number. Stay away.

- Pay is insultingly below market value. The moment I left, my salary doubled; clear proof of just how underpaid I was here. - The workload is unrealistic. Regularly worked 50+ hours a week. Overtime technically existed, but was scolded often for using it. Ironic, considering it was impossible to finish all the work within 40 hours. - Days were filled nonstop with phone calls, leaving no time for breaks. I often skipped lunch just to keep up with client demands on top of internal work. - Management culture is toxic. Performance reviews felt more like lectures designed to tear you down rather than opportunities for coaching or growth. - Employees are blamed for client frustrations, even when issues were outside of their control. - Again, Performance reviews often felt like they were designed to find any negative detail or flaw in order to justify keeping pay low rather than providing constructive feedback or recognizing achievements. - Employee well-being was treated as an afterthought. There was little concern for burnout, and unrealistic expectations were presented as “normal” rather than a sign of systemic issues. - Leadership avoided accountability. When I submitted my two weeks’ notice, my manager told me it was my responsibility to inform the team I was leaving. This is completely inappropriate and unprofessional. Communicating departures to the team is the responsibility of a manager, not the employee who is exiting. Even in my final weeks they continued to overload me with work, trying to squeeze as much out of me as possible until I finally stopped. In my last two days I quietly quit and refused to continue, because I had reached my limit and had nothing left to give. - The constant stress and pressure created a culture of fear rather than a culture of growth. People were more worried about avoiding criticism than doing their best work. - Benefits were minimal and largely ineffective as motivation. The FOND point system allowed employees to earn gift cards for exceptional work, but the rewards were very small and felt like a trivial incentive given the excessive workload and constant pressure.