Paylocity reviews

3.1

45% would recommend to a friend

(3,228 total reviews)
avatar

Toby Williams

47% approve of CEO

40% positive business outlook

Paylocity has an employee rating of 3.1 out of 5 stars, based on 3,228 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Paylocity employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

3K reviews
1.0
Dec 27, 2021

Awful

Recommend
CEO approval
Business Outlook

Pros

Fully remote that is about it.

Cons

Paylocity lacks organization! The trainers don't know the system. How can you expect your new hires to know the system and your trainers don't know the system! For heavens sake don't call the support line to ask a question, you will hear so much huffing and puffing it's so unprofessional. You are better off telling the client a lie and move on. The kicker when you go live after training you are taking incoming calls with a client base you will never talk to. So if you have payroll experience run immediately. You are taking 10 steps backwards and becoming a client service representative all over again.

avatar
Paylocity Response
4y
Thanks for sharing your thoughts, we appreciate your feedback. We realize that our Account Managers are at the forefront assisting with client related needs and are especially busy during Year End. After completing Account Manager training, we highly recommend that AM’s reach out to a mentor, leverage PEAK resources, as well Zoom and leadership hotlines for escalated support. We want to ensure that all AM’s understand our system and are equipped with the proper knowledge to be able to assist with client related needs. We strongly encourage for employees to reach out to their team lead or manager for additional support along the way.
1.0
Jul 26, 2021
Recommend
CEO approval
Business Outlook

Pros

- Talented coworkers (dwindling as they jump ship) - Remote work opportunities - Decent benefits

Cons

Extremely shady pay practices including but not limited to: - Starting new hires at higher pay rates than more tenured employees - No regard for an employee's actual worth based on their prior industry experience and current job performance (people with years of payroll experience can make several dollars less an hour here than people hired straight out of college with no experience) - Giving employees "promotions" by giving them more responsibilities/ complex clients with NO pay raise while giving others a 5-10% raise for the same "lateral move". Make up your minds. Which is it? A lateral move or a promotion? If it's a promotion, why are you picking and choosing who gets raises? 3+ years with no straight answers is what made me start applying to other places. I had an offer within 3 weeks making 40% more an hour doing that same job with less responsibilities. The pay is definitely below industry standard. Other qualms: - All feedback to upper level management falls on deaf ears. Their favorite phrase is "I hear you". How about doing something about it for a change? - Team leads and resources stretched so thin that there is little support when you need it. I fear of my former TLs and their wellbeing/health in this role. - Unhealthy amounts of overtime are expected from you if you are to keep up with the client volume - Lack of support and partnership from sales partners. Their hasty deal submissions often times have incorrect 1st check dates listed causing client pushes/project restructuring/additional system updates/client expectations needing to be reset. - The piling on of additional responsibilities/additional steps to your processes instead of further simplifying the process for your ICs - No standard department procedure in place for ICs taking time off. Wanna take a vacation? Be prepared for ungodly amounts of OT before and after your time off paired with a mental breakdown when you return. - Want career progression? Look elsewhere! They'll place you where they need you rather than where you belong best. People's talents are not utilized to the best of their abilities at this company. It's all based on favoritism and optics.

avatar
Paylocity Response
4y
We appreciate your thoughts and feedback. We’re happy to announce that we have recently rolled out pay transparency to the entire organization as well as extended the RSU program. Being transparent with our employees is extremely important to us at Paylocity and we commit to investing in our employees as well as paying employees fairly for the work that they do. Additionally, we strongly encourage employees to take time off when needed and focus on their mental health. We encourage employees to speak to their manager about career pathing and remind them of their HR Business Partner as a resource for any additional desired support.
1.0
May 13, 2021

Don’t Believe the Hype

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The ability to work fully remote

Cons

They don’t care about work/life balance unless it has zero impact on the managers. They preach the fact you don’t need to work OT, but then say you still need to do what you can with no assistance. Every 2.5 months, you can’t take time off due to blackout dates. Turnover is really high Management is hard to connect with

avatar
Paylocity Response
5y
We appreciate you taking the time to share your thoughts. We strongly recommend connecting with your HR Business Partner or Manager to discuss your current workload. We encourage employees to use their PTO hours to reset and recharge as desired. This past year we gave employees additional floating PTO days which is now part of our annual PTO cycle. Additionally, we provide employees the opportunity to reach out to the Executive team directly and anonymously to submit questions for the bi-weekly Q&A webinars. This past year, we have also revamped our leadership training for management of all levels as proper training and employee support is a top priority at Paylocity. Thank you again for providing your feedback, please feel free to connect with your HRBP for additional support or resources.
Viewing 256 - 258 of 3,228 Reviews

Glassdoor has 3,284 Paylocity reviews submitted anonymously by Paylocity employees. Read employee reviews and ratings on Glassdoor to decide if Paylocity is right for you.