Does Peak Support pay their employees well?

According to anonymously submitted Glassdoor reviews, Peak Support employees rate their compensation and benefits as 4.4 out of 5. Find out more about salaries and benefits at Peak Support. This rating has improved by 5% over the last 12 months.

How satisfied are employees working at Peak Support?

92% of Peak Support employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Peak Support 4.6 out of 5 for work life balance, 4.5 for culture and values and 4.5 for career opportunities.

What are the top reviewed jobs at Peak Support?

Associate (51) , Team Leader (36) , Customer Service Associate (24) , Customer Service Representative (21) , Customer Service Representative (CSR) (15) , Subject Matter Expert (SME) (14) , Manager (12) , Service Delivery Manager (9) , Quality Assurance Analyst (8) , Team Lead (8) , Team Member (8) , Training Specialist (8) , Content Moderator (6) , Talent Acquisition Specialist (6) , Phone Associate (5)

What are the pros of working at Peak Support according to real employee reviews?

"Permanent work from home and stable pay" ((in 48 reviews)); "The CULTURE IS AMAZING AND VERY UNUSUAL!" ((in 40 reviews)); "Friendly and approachable seniors and management." ((in 29 reviews)); "Awesome people and work set" ((in 26 reviews)); "Good benefits" ((in 20 reviews))

What are the cons of working at Peak Support according to real employee reviews?

"3 employees), and 2.) upper management not being receptive to new ideas that go against the status quo." ((in 3 reviews)); "Favoritism is also prevalent." ((in 3 reviews))

What are employees saying about Peak Support layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Peak Support layoffs and their outlook for job security at Peak Support in 2026.

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Peak Support

Peak Support reviews

4.5

92% would recommend to a friend

(477 total reviews)

Jonathan Steiman

96% approve of CEO

93% positive business outlook

Ratings by category

4.6

Diversity & inclusion

4.6

Work/Life balance

4.5

Culture & values

4.5

Career opportunities

4.4

Senior management

4.4

Compensation and benefits

Peak Support has an employee rating of 4.5 out of 5 stars, based on 477 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Peak Support employee rating is in line with the average (within 1 standard deviation) for employers within the Human Resources & Staffing industry (3.8 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

477 reviews

5.0

Dec 21, 2021

Life is infinitely better working at Peak Support

Marketing and client services manager

Recommend

CEO approval

Business Outlook

Pros

Work/Life Balance at its best with excellent leaders willing to help you along the way. We all have a seat at the table and are a scrappy bunch.

Cons

The only downside is my insurance is a bit on the high side, but hoping as we get bigger every year those premiums are able to go down.

1.0

Dec 1, 2021

Unimpressed, disorganized, takes advantage of employees

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

- Work from home - Company provided equipment - No phone calls

Cons

- CEO and wife don't care for any of their US employees, even when valid concerns are brought to them about the work environment (resulting in a big part of their management team leaving) - Current managers are absent, and blame team for poor stats instead of their lack of involvement, disrespect team behind their backs - Work environment is toxic, low performing employees are left alone and high performing employees are blamed for not working harder - Lack of care for mental health or burnout, employees are constantly asked to do more and more - No guaranteed pay raises

5.0

Jul 6, 2021

Good Workplace

Editor

Recommend

CEO approval

Business Outlook

Pros

The leads are very helpful and they encourage you to grow

Cons

sometimes the higher-ups can be very strict

Viewing 472 - 474 of 477 Reviews

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