Peek reviews

4.0

74% would recommend to a friend

(340 total reviews)
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Ruzwana Bashir

73% approve of CEO

71% positive business outlook

Peek has an employee rating of 4.0 out of 5 stars, based on 340 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Peek employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

340 reviews
5.0
Jun 29, 2016

Interview process

Recommend
CEO approval
Business Outlook

Pros

The interview process was top notch! Majority of it was done via Google hangouts, which made it super convenient! Everyone I interviewed with was professional and fun to speak with... I really got a sense of the culture that Peek wants to provide and have everyday.

Cons

I don't have any cons at all. I enjoyed every aspect of my interview process. Everyone was so accommodating and willing to be of service!

1.0
Feb 28, 2024
Recommend
CEO approval
Business Outlook

Pros

Work from home. Product has potential but currently isnt even tops in its own industry Great for entry level or first job out of highschool

Cons

Management is super condescending. Pay is Really awful. Dont expect any help from your managers they dont know the system either They get really upset if you escalate customers that want to talk to higher management. Level 1 Agents are expected to do the work of Level 2 and 3 Agents so that level 2 and 3 can joke around, and have Meetings about Level 1 agents. repeat management will NOT help you resolve issues, they do not know the system. Any answers you find will come from trying to reachout to other depts.

1.0
Apr 2, 2022
Recommend
CEO approval
Business Outlook

Pros

-not many pros to peek anymore. It was once a fun environment that turned toxic

Cons

-extremely long hours -management is confrontational -no performance reviews -terrible PTO- no work life balance -below market pay and benefits

Viewing 316 - 318 of 340 Reviews

Glassdoor has 366 Peek reviews submitted anonymously by Peek employees. Read employee reviews and ratings on Glassdoor to decide if Peek is right for you.