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      Pella

      Engaged Employer

      Pella Customer Service Representative CSR reviews

      2.5

      63% would recommend to a friend

      (9 total reviews)
      avatar

      Emily Videtto

      Not enough data to show CEO approval

      63% positive business outlook

      Ratings by category

      4.5

      Work/Life balance

      4.0

      Diversity & inclusion

      4.0

      Compensation and benefits

      3.6

      Senior management

      3.4

      Culture & values

      2.1

      Career opportunities

      Ratings by demographic groups

      Reviews by job title

      9 reviews
      1.0
      May 15, 2026

      Decent pay overshadowed by poor leadership and growth limits

      Customer service representative (csr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      1. The pay is decent. 2. Decent benefits

      Cons

      1. It is a small business model despite it being a such a large company, so room for growth is not of abundance. 2. It seems the company has a habit of making changes that are not beneficial to employees or customers. Leadership just complains instead of being proactive to implement positive change. 3. I have never in my life experienced anything like working at this company in such a negative way. To witness upper management blatantly lie on me without any proof. And to receive the support

      4.0
      Feb 3, 2025

      Great Corporation to Represent

      Customer service representative (csr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      Pella is a great corporation as a whole to work for! The pay is fair, the benefits are great, and the ability to learn and grow is given freely! Work/life balance is amazing at my location.

      Cons

      There is not nearly as much opportunity to advance from within as was promoted to me during my interview, but I'm still happy being here and being apart of the Pella Family.

      avatar
      Pella Response
      1y
      Hello, Thanks for sharing your feedback with us. We are committed to ensuring that Pella is a great place to work for our team members across the business. We're proud to offer competitive compensation packages and benefits for our team. Thank you for your dedication. -AH
      Viewing 1 - 3 of 9 Reviews
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