Does PenAir Credit Union pay their employees well?

According to anonymously submitted Glassdoor reviews, PenAir Credit Union employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at PenAir Credit Union. This rating has improved by 7% over the last 12 months.

How satisfied are employees working at PenAir Credit Union?

40% of PenAir Credit Union employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated PenAir Credit Union 3.3 out of 5 for work life balance, 3.0 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at PenAir Credit Union?

Member Advisor (15) , Member Service Representative (7) , Member Advisor I (6) , Branch Manager (3) , Anonymous (2) , Back Office (2) , Credit Resolution Specialist (2) , Live Teller (2) , Mortgage Loan Officer (2) , Senior Member Advisor (2) , Teller (2)

What are the pros of working at PenAir Credit Union according to real employee reviews?

"Benefits are good for a company this size." ((in 19 reviews)); "Great benefits and awesome 401k match." ((in 7 reviews)); "I enjoyed the people I worked with most." ((in 6 reviews)); "401k match." ((in 4 reviews)); "Good work life balance." ((in 3 reviews))

What are the cons of working at PenAir Credit Union according to real employee reviews?

"Upper management can't decide on what product/service/style they want and are continuously changing." ((in 9 reviews)); "The communication and pay could be better" ((in 6 reviews)); "management, drama, managers don’t know how to run a branch, next to no advancement (especially for the Alabama market)" ((in 4 reviews)); "The current executive staff is clueless as to the most basic proper management, leadership and human skills." ((in 3 reviews))

What are the top reviewed PenAir Credit Union locations?

Pensacola , Jacksonville , Century , Pace

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PenAir Credit Union

PenAir Credit Union reviews

3.0

40% would recommend to a friend

(118 total reviews)

Delbert Lee Morgan

57% approve of CEO

34% positive business outlook

Ratings by category

3.5

Compensation and benefits

3.4

Diversity & inclusion

3.3

Work/Life balance

3.0

Culture & values

3.0

Career opportunities

2.6

Senior management

PenAir Credit Union has an employee rating of 3.0 out of 5 stars, based on 118 company reviews on Glassdoor which indicates that most employees have an average working experience there. The PenAir Credit Union employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

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Parent or family caregiver

Veteran status

Reviews by job title

118 reviews

1.0

Mar 12, 2016

It seems good at first.

Senior member advisor

Recommend

CEO approval

Business Outlook

Pros

The salary is okay, benefits are outstanding.

Cons

The management had no concern whatsoever about employees. They promised to make things better and would not accept my two weeks notice, however nothing changed. This company started as something great. I have seen three CEOs working there and it has gotten progressively worst. Board of directors refuse to do anything about it. Employees fear for their jobs every day. The highest turnovers have occurred within the past year.

1.0

Mar 9, 2016

Terrible terrible TERRIBLE!

Member advisor

Recommend

CEO approval

Business Outlook

Pros

The only positive were the people I worked with in my branch.

Cons

The upper management (regional managers, etc.) are terrible. Very inconsistent, they tell you one thing and the next day try to tell you that's not how it is done...they obviously have communication problems and don't clearly talk things out within themselves. They cause lots of stress for front line people, which makes sense that everyone is leaving or trying to go back office.

2.0

Mar 9, 2016

Out of touch!!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Members!! Pen Air needs to remember why that have achieved what they have today because of loyalty of the members!

Cons

Pen Air believes that changing everything that has made them great and completely ignoring how it makes employees feel ok. Upper management has NO clue how day to day branch operations run and simply don't care!

PenAir Credit Union Response

10y

Thank you for your feedback. We apologize that your experience isn't what you had hoped. Our members are, and will continue to be, the reason we exist; they are our top priority. We agree that Pen Air is great! However, if our approach to business does not adapt to changing market competition and economic conditions, Pen Air's strength will be diminished, along with our ability to serve our members. Upper management doesn't know all the details of day to day branch operations; that is why front line employees from the branches were involved in the creation and implementation of our current business approach. Selling products is not our focus; rather, we build relationships with our members so that we can properly advise them on products/services that best meet their needs. We wish you the best of luck in your future endeavors.

Viewing 106 - 108 of 118 Reviews

Jobs at PenAir Credit Union

Fraud & Security Manager

Senior Virtual Branch Rep

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It seems good at first.

Terrible terrible TERRIBLE!

Out of touch!!

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