Does Penn Foster Group pay their employees well?

According to anonymously submitted Glassdoor reviews, Penn Foster Group employees rate their compensation and benefits as 2.4 out of 5. Find out more about salaries and benefits at Penn Foster Group. This rating has decreased by 9% over the last 12 months.

How satisfied are employees working at Penn Foster Group?

39% of Penn Foster Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Penn Foster Group 3.2 out of 5 for work life balance, 2.8 for culture and values and 2.2 for career opportunities.

What are the top reviewed jobs at Penn Foster Group?

Student Advocate (18) , Admissions Specialist (14) , Account Executive (13) , Instructor (12) , Grader (7) , Customer Service Representative (6) , Enrollment Advisor (6) , Student Services (6) , Career Advisor (5) , Instructional Designer (5) , Manager (5) , Sales Development Representative (SDR) (4) , Admissions (3) , Client Success Manager (3) , Marketing (3)

What are the pros of working at Penn Foster Group according to real employee reviews?

"Work from home, and flexible" ((in 20 reviews)); "Some great people and teams" ((in 18 reviews)); "Good benefits and time off." ((in 16 reviews)); "Some really great coworkers who care a lot about their work and about people" ((in 10 reviews)); "Great Culture and Values leading by example from the higher ups." ((in 10 reviews))

What are the cons of working at Penn Foster Group according to real employee reviews?

"Very low pay considering the credentials and experience required (Education Department)." ((in 32 reviews)); "It also seems that management cares about management and no one else." ((in 14 reviews)); "High employee turnover due to unreasonable and aggresive manager." ((in 10 reviews)); "Filling senior leadership roles" ((in 9 reviews)); "The salary is a bit low." ((in 8 reviews))

What are employees saying about Penn Foster Group layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Penn Foster Group layoffs and their outlook for job security at Penn Foster Group in 2026.

What are the top reviewed Penn Foster Group locations?

Scranton , Lehi , Norcross , Boston , Chandler , Atlanta , New York , Salt Lake City , Pittsburgh , Lansing , Sherman , Waynesville , Columbus , Philadelphia , Rock Hill , Utahn , Utah , North Atlanta

Penn Foster Group reviews

2.5

39% would recommend to a friend

(279 total reviews)

Kermit Cook

65% approve of CEO

30% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Penn Foster Group has an employee rating of 2.5 out of 5 stars, based on 279 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Penn Foster Group employee rating is 33% below average for employers within the Education industry (3.7 stars).

Reviews by job title

279 reviews

4.0

Oct 9, 2022

Great Team Atmosphere

Admissions specialist

Recommend

CEO approval

Business Outlook

Pros

The team leaders support the team members who diligently do their jobs. There is a lot of autonomy on this job even with the meetings and training involved. Breaks can be taken with a fair amount of flexibility.

Cons

The network software can be troublesome at times causing confusion among team members and supervisors alike.

4.0

Oct 6, 2022

Great People, Growing Pains

Product manager

Recommend

CEO approval

Business Outlook

Pros

Some of the most competent and caring people I've ever met are on this team

Cons

It's an old company with a lot of silos and lots of growing pains to get unified

2.0

Sep 26, 2022

Empty Promises

Account executive

Recommend

CEO approval

Business Outlook

Pros

Good product for the consumer. The employees, minus upper management. Everyone bonds over their disgust for Big Brother/Upper Management.

Cons

Upper management thinks their reps are stupid. The fact that they say "average" OTE is 120k is a BLATANT LIE. Less than 20% of the team hits quota and hitting quota aka "OTE" translates to less than 100k. Keeps reps by promising things that never come true. Offers unlimited PTO but guilt trips you anytime you try and take it. Monthly revenue for the company is half of what it was a year ago, but the blame is on the reps, no responsibility from those in charge.

Viewing 115 - 117 of 279 Reviews

Jobs at Penn Foster Group

Externship Advocate

United States

View job

Administrative Assistant

Administrative Assistant

Email / SMS Marketing Strategist