Penn Foster Group reviews

2.5

39% would recommend to a friend

(278 total reviews)

Kermit Cook

65% approve of CEO

30% positive business outlook

Penn Foster Group has an employee rating of 2.5 out of 5 stars, based on 278 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Penn Foster Group employee rating is 33% below average for employers within the Education industry (3.7 stars).

Reviews by job title

278 reviews
4.0
Aug 27, 2019
Recommend
CEO approval
Business Outlook

Pros

- Friendly helpful staff - Lower stress - Work/Life Balance - Inclusive culture - Good benefits

Cons

Haven't encountered any Cons as of yet.

5.0
Aug 19, 2019
Recommend
CEO approval
Business Outlook

Pros

+Amazing purpose +Lots of opportunity for growth - I have a ton of discretion in executing my role with one of the most supportive and encouraging managers I've ever had, and I've seen a bunch of my colleagues transfer into new roles or get promoted. +Lots of change - feels like we're (finally) on a path to do really great things. I get the sense it's not comfortable for everyone, but with the acquisition of Ashworth, some org design changes, new members on the leadership team, evolution of our content and product, new B2B clients, etc...it feels like a really exciting time to be here.

Cons

+I think it's true some of our managers are inconsistent in quality (but isn't that true everywhere?!?) +We can use more training and development

3.0
Aug 7, 2019

I've had a great experience here

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Benefits such as health insurance, 401k, and paid time off are great. The flexibility to work from home or on a varied schedule should you need to is a perk, especially if you're sick but don't want to use sick time. Lots of great people work here, and many are passionate about what they do and it shows. For some, it's easy to earn promotions and have a clear career pathway. Others, not so much. There are efforts to build company culture and morale and many leaders who ARE serious about improving different things about the company, which is a plus. Overall, it's a good company that could be better - with actively listening to even the most entry-level of employees and not just managers.

Cons

Management in certain parts of the company are atrocious and, because these areas see so much turnover, no one cares because the bottom line is what matters most. From flagrant favoritism that puts sycophants above those who work hard and truly care about the work to a few managers who bully workers under the radar until they are forced to quit, I find it shocking that anyone acts surprised that employee turnover is so high. When morale is particularly low, random things like cake, ice cream, or pizza are brought in as a "prize" or a "thank you" for hard work. However this happens only when the call center staff is noticeably miserable. Then, after they've perked up because of free food, the cake, ice cream, and pizza disappear for another quarter until they're desperate to pretend they care about the employees there. The work we do is important and it does help people, but when you're micromanaged to the point you dread going to work each day the good work can't get done.

Viewing 214 - 216 of 278 Reviews

Glassdoor has 296 Penn Foster Group reviews submitted anonymously by Penn Foster Group employees. Read employee reviews and ratings on Glassdoor to decide if Penn Foster Group is right for you.