Penn Foster Group reviews

2.5

39% would recommend to a friend

(278 total reviews)

Kermit Cook

65% approve of CEO

30% positive business outlook

Penn Foster Group has an employee rating of 2.5 out of 5 stars, based on 278 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Penn Foster Group employee rating is 33% below average for employers within the Education industry (3.7 stars).

Reviews by job title

278 reviews
5.0
Aug 6, 2019

Great place

Recommend
CEO approval
Business Outlook

Pros

So friendly, work from home

Cons

Lot of talking on the phone, if you don't like that

5.0
Aug 4, 2019

Love my job

Recommend
CEO approval
Business Outlook

Pros

Culture, the people, leadership, PTO, opportunities for advancement

Cons

Building could use a face lift

1.0
Jul 18, 2019
Recommend
CEO approval
Business Outlook

Pros

None whatsoever. I usually look for positives amidst chaos, but this experience was just plain awful. The CEO wants to be a "thought leader" in this space, and his ideas sound good, but they're not even being executed through his own staff.

Cons

PF did not value the primarily black staff or culture at AC. They wanted to erase those stories. It was very strange. They were just blind to it. It became obvs to me that the PF employees were scared of *their* higher ups who had poor communication skills. Unfortunately, that behavior manifested itself as the most poorly organized corporate merger I have ever had the misfortune to experience. These people were not nice. They were two-faced and enjoyed power plays. They'd cut you down in front of others without blinking. They couldn't wrap their minds around how AC worked. We had small teams and limited resources, but we just got stuff done. The school was profitable and being run by executives and staff who really did want to keep building a good thing. It was just awful. AC was not perfect, but the staff was pretty happy and enjoyed working together. Such a rare environment. PF destroyed it very quickly. PF dragged us into endless meetings that accomplished nothing. They didn't understand our workloads and division of labor so, instead of helping us keep doing what we were doing and better manage our processes, they treated everybody like idiots. Then they laid off everyone with any tenure (people with decades of experience at AC) and then were surprised that the rest of the staff didn't have any guidance on how/what/when to do particular tasks. PF managers were too young, too inexperienced, and too selfish to be given the task of this merger.

Viewing 217 - 219 of 278 Reviews

Glassdoor has 296 Penn Foster Group reviews submitted anonymously by Penn Foster Group employees. Read employee reviews and ratings on Glassdoor to decide if Penn Foster Group is right for you.