Does Penn Foster Group pay their employees well?

According to anonymously submitted Glassdoor reviews, Penn Foster Group employees rate their compensation and benefits as 2.4 out of 5. Find out more about salaries and benefits at Penn Foster Group. This rating has decreased by 9% over the last 12 months.

How satisfied are employees working at Penn Foster Group?

39% of Penn Foster Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Penn Foster Group 3.2 out of 5 for work life balance, 2.8 for culture and values and 2.2 for career opportunities.

What are the top reviewed jobs at Penn Foster Group?

Student Advocate (18) , Admissions Specialist (14) , Account Executive (13) , Instructor (12) , Grader (7) , Customer Service Representative (6) , Enrollment Advisor (6) , Student Services (6) , Career Advisor (5) , Instructional Designer (5) , Manager (5) , Sales Development Representative (SDR) (4) , Admissions (3) , Client Success Manager (3) , Marketing (3)

What are the pros of working at Penn Foster Group according to real employee reviews?

"Some great people and teams" ((in 17 reviews)); "Benefits are good." ((in 16 reviews)); "Flexibility, work from home, people" ((in 16 reviews)); "Some really great coworkers who care a lot about their work and about people" ((in 12 reviews)); "Great Culture and Values leading by example from the higher ups." ((in 10 reviews))

What are the cons of working at Penn Foster Group according to real employee reviews?

"Very low pay considering the credentials and experience required (Education Department)." ((in 30 reviews)); "It also seems that management cares about management and no one else." ((in 14 reviews)); "High employee turnover due to unreasonable and aggresive manager." ((in 11 reviews)); "The salary is a bit low." ((in 8 reviews)); "Low pay, no advancement opportunities, favoritism, toxicity" ((in 7 reviews))

What are employees saying about Penn Foster Group layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Penn Foster Group layoffs and their outlook for job security at Penn Foster Group in 2026.

What are the top reviewed Penn Foster Group locations?

Scranton , Lehi , Norcross , Boston , Chandler , Atlanta , New York , Salt Lake City , Pittsburgh , Lansing , Sherman , Waynesville , Columbus , Philadelphia , Rock Hill , Utahn , Utah , North Atlanta

Penn Foster Group reviews

2.5

39% would recommend to a friend

(278 total reviews)

Kermit Cook

65% approve of CEO

30% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (278 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Penn Foster Group has an employee rating of 2.5 out of 5 stars, based on 278 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Penn Foster Group employee rating is 33% below average for employers within the Education industry (3.7 stars).

Reviews by job title

278 reviews

4.0

Feb 13, 2014

For the most part enjoyable company to work for.

Enrollment advisor

Recommend

CEO approval

Business Outlook

Pros

Health benefits and RRSP contributor.

Cons

High employee turnover due to unreasonable and aggresive manager.

2.0

Mar 25, 2011

Wish I had gone on gut instinct and avoided the company

Human resources

Recommend

CEO approval

Business Outlook

Pros

Benefits are good based on the area The people there are very friendly Depending on department, you can learn a lot in a short amount of time Flex time Can easily manage yourself

Cons

Bad reputation in area for Company name changes (due to acquisitions) A large number of employees have been with the company a long time (20+ years) they know everyone and talk about everyone Lack of resources causes very long hours (human capital) Some managers have little understand of the work their employees are doing Long term employees very set in ways The pay scale is very skewed

4.0

Mar 20, 2011

Friendly but very busy atmosphere with little time to really make a mark on the company or have any other oppourtunities

Enrollment advisor

Recommend

CEO approval

Business Outlook

Pros

Excellent benefits package including tuition assistance and reimbursement Friendly people Voted one of NEPA's best places to work Opportunity for advancement if you start in the enrollment department and are able to meet and exceed their strict sales quotas, otherwise you will be fired and walked to the door immediately with no real warning Very good training program

Cons

Upper Management is very busy and has no time for you if you have questions or need help with your job. The "Fact Book" that you are supposed to look up answers to questions about the school or specific programs on their Intranet is usually out of date and then you end up giving wrong information to potential students. Some employees need to keep something called a "time tracker," where you have to write down everything that you do and when you do it, even when you go to the bathroom. Inbound and Outbound calling with a dialer called "Nortel" which may or may not call the same person several times a day, thus angering them and then results in you getting screamed at by angry students.

Viewing 274 - 276 of 278 Reviews

Jobs at Penn Foster Group

Administrative Assistant

Administrative Assistant

Adjunct Instructor - Vet Externship Evaluator

Remote

View job