Does Percepta pay their employees well?

According to anonymously submitted Glassdoor reviews, Percepta employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Percepta. This rating has been stable over the past 12 months.

How satisfied are employees working at Percepta?

67% of Percepta employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Percepta 3.8 out of 5 for work life balance, 3.7 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Percepta?

Customer Service Representative (102) , Customer Experience Specialist (59) , Case Manager (30) , Customer Service Representative (CSR) (24) , Zone Manager (21) , Instructional Designer (14) , Customer Service Manager (13) , Business Analyst (11) , Customer Service (11) , Customer Service Specialist (11) , Manager (11) , Operations Supervisor (11) , FordPass Guide (9) , Business Operations Manager (8) , Concierge (8)

What are the pros of working at Percepta according to real employee reviews?

"Good pay and attentive to training" ((in 76 reviews)); "Being able to work from home is great." ((in 65 reviews)); "Good benefits and paid holidays" ((in 41 reviews)); "The people you work with are great and friendly" ((in 37 reviews)); "The kb team at percepta is a great group of people that always help each other." ((in 29 reviews))

What are the cons of working at Percepta according to real employee reviews?

"Poor management mainly" ((in 41 reviews)); "The training was horrible and we learned Nothing!" ((in 36 reviews)); "Awful upper management, tripled my pay in 4 yes once I left this sh1tshow" ((in 14 reviews)); "A very unstable and absent leadership, HR that nobody trusts and fires people that do a good job at will just because HR doesn't like them." ((in 11 reviews)); "Many supervisors have not had proper leadership education, so poor leadership can ensue." ((in 11 reviews))

What are employees saying about Percepta layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Percepta layoffs and their outlook for job security at Percepta in 2026.

What are the top reviewed Percepta locations?

Melbourne , Houston , Dearborn , Asheville , Allen Park , Mahwah , Palm Bay , Detroit , San Antonio , Rockleigh , Tempe , Denver , Atlanta , Jersey City , Chantilly , Houston , Ann Arbor , Flint , Lansing , Okemos , Mexico , Hendersonville , Mars Hill , Dallas , Houston , Cordova , Cincinnati , Irvine , Concord , Ormond Beach

Percepta reviews

3.6

67% would recommend to a friend

(975 total reviews)

Thomas Monaghan

78% approve of CEO

63% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Percepta has an employee rating of 3.6 out of 5 stars, based on 975 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Percepta employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

975 reviews

5.0

Sep 10, 2024

Fast-Paced Environment

Hr manager

Recommend

CEO approval

Business Outlook

Pros

Well-designed HR processes and proven practices.

Cons

Can be too fast-paced at times.

Percepta Response

1y

Thank you for sharing your experience as an HR Manager at Percepta! It's great to hear that you appreciate the well-designed HR processes and proven practices. We understand that the fast-paced environment can be challenging, but we're always striving to find the right balance. Your feedback is valuable in helping us improve and create a better experience for our employees. Keep up the fantastic work!

3.0

Sep 4, 2024

Job at precepta

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good hours Decent pay Really slow after 7 PM if doing the night shift

Cons

Really not WFH it’s hybrid and they change a lot of your in office days and work days

Percepta Response

1y

Thank you for taking the time to share your experience with us. We’re pleased to hear that you appreciated the hours and compensation. At Percepta, we are always striving to provide a positive work environment, and we understand that maintaining consistency in the hybrid work schedule is important to our team members.

5.0

Aug 22, 2024

Had own division for Ford

Insurance sales agent

Recommend

CEO approval

Business Outlook

Pros

Great team environment and great staff

Cons

Parking was such a mess in the morning

Percepta Response

1y

Thank you for taking the time to share your positive experience working at Percepta, and for your kind words about our team and staff. We’re thrilled that you found the environment and your colleagues to be a great part of your experience.

Viewing 307 - 309 of 975 Reviews

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Jobs at Percepta

Customer Service Representative

Customer Service Case Manager

Concierge Customer Service Representative

Bilingual French Customer Service Case Manager

Bilingual Spanish Customer Service Representative

Percepta

Percepta reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Fast-Paced Environment

Job at precepta

Had own division for Ford

Top companies for "Compensation and Benefits" near you

Jobs at Percepta