Does Percepta pay their employees well?

According to anonymously submitted Glassdoor reviews, Percepta employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Percepta. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Percepta?

66% of Percepta employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Percepta 3.7 out of 5 for work life balance, 3.7 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Percepta?

Customer Service Representative (102) , Customer Experience Specialist (59) , Case Manager (30) , Customer Service Representative (CSR) (24) , Zone Manager (21) , Instructional Designer (14) , Customer Service Manager (13) , Business Analyst (11) , Customer Service (11) , Customer Service Specialist (11) , Manager (11) , Operations Supervisor (11) , FordPass Guide (9) , Business Operations Manager (8) , Concierge (8)

What are the pros of working at Percepta according to real employee reviews?

"Good pay and attentive to training" ((in 76 reviews)); "Good training, 3 days work from home" ((in 68 reviews)); "The benefits are great." ((in 41 reviews)); "The people you work with are great and friendly" ((in 36 reviews)); "Good training and a change to get ahead" ((in 35 reviews))

What are the cons of working at Percepta according to real employee reviews?

"Many supervisors have not had proper leadership education, so poor leadership can ensue." ((in 15 reviews)); "Awful upper management, tripled my pay in 4 yes once I left this sh1tshow" ((in 13 reviews)); "A very unstable and absent leadership, HR that nobody trusts and fires people that do a good job at will just because HR doesn't like them." ((in 11 reviews)); "No bonuses" ((in 10 reviews)); "And there was a ton of favoritism and nepotism." ((in 10 reviews))

What are employees saying about Percepta layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Percepta layoffs and their outlook for job security at Percepta in 2026.

What are the top reviewed Percepta locations?

Melbourne , Houston , Dearborn , Asheville , Allen Park , Mahwah , Palm Bay , Detroit , San Antonio , Rockleigh , Tempe , Denver , Atlanta , Jersey City , Chantilly , Houston , Ann Arbor , Flint , Lansing , Okemos , Mexico , Hendersonville , Mars Hill , Dallas , Houston , Cordova , Cincinnati , Irvine , Concord , Ormond Beach

Percepta reviews

3.6

66% would recommend to a friend

(977 total reviews)

Thomas Monaghan

40% approve of CEO

62% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Percepta has an employee rating of 3.6 out of 5 stars, based on 977 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Percepta employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

977 reviews

4.0

May 16, 2023

Overall Great experience

Marketing specialist

Recommend

CEO approval

Business Outlook

Pros

Good pay and attentive to training

Cons

Not always good with communication

Percepta Response

3y

Thank you for sharing your great overall experience as a former Marketing Specialist at Percepta! We appreciate your positive feedback regarding good pay and attentive training. While communication can sometimes be challenging, we value your input and continuously work to improve. We genuinely appreciate your contributions during your time with us. Should you ever consider rejoining our team or have any further feedback to share, please don't hesitate to reach out. Wishing you all the best in your future endeavors!

4.0

May 16, 2023

Good place to work

Paralegal

Recommend

CEO approval

Business Outlook

Pros

Good training, 3 days work from home

Cons

Can’t think of any yet

Percepta Response

3y

Thank you for sharing your positive experience at Percepta! We're thrilled to hear that you find it to be a good place to work, and it's great to know that you appreciate the training and flexibility of remote work. Thank you for being a valuable member of our team. We truly appreciate your contributions and dedication. Please don't hesitate to reach out if you need any feedback or need assistance. Keep up the fantastic work, and we wish you continued success in your career at Percepta!

1.0

May 15, 2023

Horrible place to work

Customer experience specialist

Recommend

CEO approval

Business Outlook

Pros

None, a horrible place to work

Cons

Way to much micromanaging, team leads and managers so unprofessional, being on camera a full shift. Pathetic

Percepta Response

3y

Thank you for taking the time to share your experience at Percepta. Your feedback is highly valued, and we genuinely appreciate your input. Rest assured that we have passed along your suggestions to our HR Department as we are committed to continuously improving and creating a positive work environment. Best of luck in all your future endeavors!

Viewing 340 - 342 of 977 Reviews

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Jobs at Percepta

Digital Support Representative - supporting Volvo Cars

Concierge Customer Service Representative

Customer Experience Specialist

Customer Service Parts Consultant

Bilingual Spanish Customer Service Case Manager

Percepta

Percepta reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Overall Great experience

Good place to work

Horrible place to work

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Jobs at Percepta