Percepta reviews

3.6

67% would recommend to a friend

(977 total reviews)

Thomas Monaghan

78% approve of CEO

63% positive business outlook

Percepta has an employee rating of 3.6 out of 5 stars, based on 977 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Percepta employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

977 reviews
3.0
Aug 16, 2023
Recommend
CEO approval
Business Outlook

Pros

Good training program, easy work, nice co-workers.

Cons

Bad pay, rotating schedules and shift bids, unfair QA evals, hard customer service calls especially due to recalls

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Percepta Response
2y
We're sorry to hear that your experience at Percepta didn't meet your expectations. We'd love to hear more about your situation so that we can help make things better. If you'd be willing to discuss it further, please don't hesitate to contact us at percepta.hr@percepta.com.
4.0
Aug 15, 2023
Recommend
CEO approval
Business Outlook

Pros

Great work place and friendly atmosphere

Cons

No cons for me so far.

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Percepta Response
2y
Thank you for your stellar review! 🌟 We're thrilled to hear that you're enjoying the great work environment and friendly atmosphere here at Percepta. We're all about creating a positive and engaging experience for our team. Keep rocking as a Customer Experience Specialist, and thank you for all you do!
3.0
Aug 11, 2023
Recommend
CEO approval
Business Outlook

Pros

Pays higher than other customer service jobs.

Cons

Still not enough money for a 1 bedroom

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Percepta Response
2y
Thank you for sharing your feedback! We're glad you enjoyed the competitive compensation we offer. We always strive to provide a positive working environment for all our employees! While you're off on new adventures, we'll keep working hard to make even more great things happen at Percepta. Best wishes for the future!
Viewing 385 - 387 of 977 Reviews

Glassdoor has 1,042 Percepta reviews submitted anonymously by Percepta employees. Read employee reviews and ratings on Glassdoor to decide if Percepta is right for you.