Does Percepta pay their employees well?

According to anonymously submitted Glassdoor reviews, Percepta employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Percepta. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Percepta?

65% of Percepta employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Percepta 3.7 out of 5 for work life balance, 3.7 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Percepta?

Customer Service Representative (102) , Customer Experience Specialist (59) , Case Manager (30) , Customer Service Representative (CSR) (24) , Zone Manager (21) , Instructional Designer (14) , Customer Service Manager (13) , Business Analyst (11) , Customer Service (11) , Customer Service Specialist (11) , Manager (11) , Operations Supervisor (11) , FordPass Guide (9) , Business Operations Manager (8) , Concierge (8)

What are the pros of working at Percepta according to real employee reviews?

"Good pay and attentive to training" ((in 71 reviews)); "Being able to work from home is great." ((in 64 reviews)); "Benefits are good and explained well during training" ((in 44 reviews)); "The people you work with are great and friendly" ((in 34 reviews)); "The kb team at percepta is a great group of people that always help each other." ((in 30 reviews))

What are the cons of working at Percepta according to real employee reviews?

"Poor management mainly" ((in 46 reviews)); "Awful upper management, tripled my pay in 4 yes once I left this sh1tshow" ((in 15 reviews)); "supervisors are overworked." ((in 13 reviews)); "No bonuses" ((in 10 reviews)); "And there was a ton of favoritism and nepotism." ((in 9 reviews))

What are employees saying about Percepta layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Percepta layoffs and their outlook for job security at Percepta in 2026.

What are the top reviewed Percepta locations?

Melbourne , Houston , Dearborn , Asheville , Allen Park , Mahwah , Palm Bay , Detroit , San Antonio , Rockleigh , Tempe , Denver , Atlanta , Jersey City , Chantilly , Houston , Ann Arbor , Flint , Lansing , Okemos , Mexico , Hendersonville , Mars Hill , Dallas , Houston , Cordova , Cincinnati , Irvine , Concord , Ormond Beach

Percepta reviews

3.6

65% would recommend to a friend

(977 total reviews)

Thomas Monaghan

45% approve of CEO

62% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Percepta has an employee rating of 3.6 out of 5 stars, based on 977 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Percepta employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

977 reviews

5.0

Jul 25, 2022

my experience working here

Cxs

Recommend

CEO approval

Business Outlook

Pros

-Great atmosphere to work in -Good pay -The supervisors always provide help anytime and quick -Bid shift

Cons

-Canada holidays do not match with the USA holidays

Percepta Response

3y

We are so happy to hear that you have had a wonderful experience here at Percepta. Thanks for contributing to the great team that we have. Keep up the good work! If you have suggestions on how we can make improvements, drop us a line at percepta.hr@percepta.com.

5.0

Jul 25, 2022

Amazing Place To Be

Senior business analyst

Recommend

CEO approval

Business Outlook

Pros

Flexible work hours Recognition for hard work Understandable Management Hybrid work place Promotes within company No Micromanagement Fun place to work

Cons

Pay could be more due to inflation. Pay was fine before inflation hit.

Percepta Response

3y

Seems like you hit the nail on the head with the pros of working here. We are all adjusting and making this "new normal" fit and work. Thanks for everything you do to help make Percepta a great workplace!

4.0

Jul 25, 2022

One of the best places to work in Melbourne

Dealer experience specialist

Recommend

CEO approval

Business Outlook

Pros

I've been happy here at Percepta for 9 years. The management is always willing to work with you to be sure you are successful. The pay rate is very competitive.

Cons

Downside to working for Percepta is that you can't choose your own work hours. The shift depends on what position you hold. They are, however, very flexible if you need special accomations.

Percepta Response

3y

9 years! That's awesome - thank you for your dedication and loyalty to Percepta and our customers and clients. Your hard work is appreciated!

Viewing 499 - 501 of 977 Reviews

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Jobs at Percepta

Customer Care Representative I Marketing

Customer Care Representative

Customer Service Representative

Bilingual French Customer Service Case Manager

Concierge Customer Service Representative

Percepta

Percepta reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

my experience working here

Amazing Place To Be

One of the best places to work in Melbourne

Top companies for "Compensation and Benefits" near you

Jobs at Percepta