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      Percepta

      Engaged Employer

      Percepta reviews

      3.6

      68% would recommend to a friend

      (973 total reviews)

      Thomas Monaghan

      78% approve of CEO

      64% positive business outlook

      Ratings by category

      4.1

      Diversity & inclusion

      3.8

      Culture & values

      3.8

      Work/Life balance

      3.6

      Senior management

      3.5

      Compensation and benefits

      3.5

      Career opportunities

      Percepta has an employee rating of 3.6 out of 5 stars, based on 973 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Percepta employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      973 reviews
      3.0
      Aug 20, 2025

      High School Mentality

      Client services manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great company. Spent 4.5 yrs giving my all to the department. Enjoyed the job and the company. Really easy job if you can handle high pace work environment and you had excellent time management skills.

      Cons

      But then realized if you didn't belong to the high school mentality clique then you would never move up. And there was a ton of favoritism and nepotism. If they didn't like you they would push you out. And they would favor certain employees over others. Very high drama the company doesn't care as long as the department is doing well.

      avatar
      Percepta Response
      9mo
      Thanks for sharing your experience—and for the 4.5 years you gave to the team. We’re genuinely glad to hear you enjoyed the job and appreciated the fast-paced environment. We’re sorry to hear that the latter part of your experience didn’t feel as positive. Feeling valued, respected, and supported matters, and your perspective on leadership and team dynamics is something we take seriously. We’re always looking for ways to do better. If you’d ever like to talk more or share suggestions, we’re all ears at percepta.hr@percepta.com. Wishing you the best wherever your path takes you next.
      2.0
      Aug 12, 2025

      Tough Client

      Case manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Chance for Bonuses Hybrid If good team not awful

      Cons

      The client has unreal standards They have so many useless departments and they drag the numbers down and make more work then it needs to be. They will cut your hours for mental health instead of offer services to those who need it . The survey system is inaccurate as to who is a great asset to the company it’s not always a survey that brings a customer back .

      avatar
      Percepta Response
      10mo
      Thanks for sharing your experience with us. We’re always looking to create a supportive and sustainable environment for our teams, so feedback like this is important. It helps us better understand what’s working and what needs more attention—from client expectations to how we support mental health and recognize team contributions. If you're open to it, we'd love to learn more about your experience and ideas. Please feel free to reach out to percepta.hr@percepta.com. Wishing you the best in what’s next.
      5.0
      Jul 28, 2025

      Good place to work

      Case manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Fixed shift Fixed weekoff Good team

      Cons

      No cons for me till now

      avatar
      Percepta Response
      10mo
      Thanks for the great feedback! We're happy to hear you're enjoying your experience so far and that your team and schedule are working well for you. If you ever have suggestions or ideas down the road, we’d love to hear them. You can always reach us at percepta.hr@percepta.com, and we hope you'll take part in our Speak Up survey when it rolls around. Appreciate you being part of the team!
      Viewing 49 - 51 of 973 Reviews
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      ReviewsPercepta reviews

      Glassdoor has 1,038 Percepta reviews submitted anonymously by Percepta employees. Read employee reviews and ratings on Glassdoor to decide if Percepta is right for you.