Does Percepta pay their employees well?

According to anonymously submitted Glassdoor reviews, Percepta employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Percepta. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Percepta?

66% of Percepta employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Percepta 3.7 out of 5 for work life balance, 3.7 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Percepta?

Customer Service Representative (102) , Customer Experience Specialist (59) , Case Manager (30) , Customer Service Representative (CSR) (24) , Zone Manager (21) , Instructional Designer (14) , Customer Service Manager (13) , Business Analyst (11) , Customer Service (11) , Customer Service Specialist (11) , Manager (11) , Operations Supervisor (11) , FordPass Guide (9) , Business Operations Manager (8) , Concierge (8)

What are the pros of working at Percepta according to real employee reviews?

"Good pay and attentive to training" ((in 73 reviews)); "Work from home set up is great!" ((in 70 reviews)); "The benefits are great." ((in 43 reviews)); "Good training and a change to get ahead" ((in 35 reviews)); "The people you work with are great and friendly" ((in 33 reviews))

What are the cons of working at Percepta according to real employee reviews?

"Awful upper management, tripled my pay in 4 yes once I left this sh1tshow" ((in 15 reviews)); "No bonuses" ((in 10 reviews)); "A very unstable and absent leadership, HR that nobody trusts and fires people that do a good job at will just because HR doesn't like them." ((in 10 reviews)); "And there was a ton of favoritism and nepotism." ((in 9 reviews)); "Paid Time Off" ((in 7 reviews))

What are employees saying about Percepta layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Percepta layoffs and their outlook for job security at Percepta in 2026.

What are the top reviewed Percepta locations?

Melbourne , Houston , Dearborn , Asheville , Allen Park , Mahwah , Palm Bay , Detroit , San Antonio , Rockleigh , Tempe , Denver , Atlanta , Jersey City , Chantilly , Houston , Ann Arbor , Flint , Lansing , Okemos , Mexico , Hendersonville , Mars Hill , Dallas , Houston , Cordova , Cincinnati , Irvine , Concord , Ormond Beach

Percepta reviews

3.6

66% would recommend to a friend

(270 total reviews)

Thomas Monaghan

40% approve of CEO

62% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.7

Culture & values

3.7

Work/Life balance

3.5

Senior management

3.4

Compensation and benefits

3.4

Career opportunities

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

270 reviews

Reviews about "Compensation"

Return to all reviews

4.0

Aug 12, 2024

I absolutely love this company but hate the micromanaging

Case manager

Recommend

CEO approval

Business Outlook

Pros

I loved my coworkers and team leads. Benefits are good(kind of expensive), PTO and Vacation days start from day 1. Paid training. Pay was good for this position.

Cons

Training was rushed and I didn't feel prepared for my role. When asking for help, I got completely inaccurate answers. I solved the problem on my own and later resigned. As far as micromanaging, we were always being watched. Even if we made a certain face we would get counseled.

Percepta Response

1y

Thank you for sharing your experience and for your four years of dedication to Percepta. We're thrilled to hear that you loved your coworkers, team leads, and appreciated the benefits, PTO, vacation days, and paid training. It's important to us that our employees feel supported and valued in their roles. We appreciate your contributions during your time with us and wish you the best in your future endeavors. If you have any further thoughts or would like to discuss your experience in more detail, please don't hesitate to reach out to our People Innovation team at percepta.hr@percepta.com.

1.0

Aug 8, 2024

It’s ok

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Work from home which is nice

Cons

Pay isn’t good at all

Percepta Response

1y

Thank you for sharing your experience. We’re glad to hear that you appreciate the flexibility of working from home, as we strive to provide a work-life balance for our team members. We recognize that competitive compensation is crucial, and we are continually evaluating our pay structure to ensure it aligns with the market and reflects the value our employees bring to Percepta. We’re committed to creating a rewarding environment where our employees can grow and thrive. If you have specific concerns or suggestions, we encourage you to reach out to your local People Innovation (PI) representative directly so we can address them.

2.0

Aug 5, 2024

The moral of the company has gone down

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

You meet nice people along the way

Cons

The demands increase but the pay doesn’t quite accommodate.

Percepta Response

1y

Thank you for your feedback and for your six years of service at Percepta. We appreciate your acknowledgment of the positive relationships built during your time with us. Your insights are valuable, and we are committed to making improvements to retain and value our dedicated employees.

Viewing 49 - 51 of 270 Reviews

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Jobs at Percepta

Customer Service Representative

Concierge Customer Service Representative

Escalation Support Specialist (Automotive Customer Support)

Concierge Sales Representative

Melbourne, FL

View job

Concierge Customer Service Representative

Percepta

Percepta reviews

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Reviews by job title

Reviews about "Compensation"

I absolutely love this company but hate the micromanaging

It’s ok

The moral of the company has gone down

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