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      Percepta

      Engaged Employer

      Percepta reviews

      3.6

      65% would recommend to a friend

      (977 total reviews)

      Thomas Monaghan

      45% approve of CEO

      62% positive business outlook

      Ratings by category

      4.0

      Diversity & inclusion

      3.7

      Culture & values

      3.7

      Work/Life balance

      3.5

      Senior management

      3.4

      Compensation and benefits

      3.4

      Career opportunities

      Percepta has an employee rating of 3.6 out of 5 stars, based on 977 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Percepta employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      977 reviews
      2.0
      Mar 10, 2022

      Too much work for the little pay

      Customer experience specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      The trainer is *******AMAZING****** I almost stayed just because of her. Pros were this, the trainer is very patient, very knowledgable, and request feedback.

      Cons

      Too much work, short breaks with the amount of work, the pay is not sufficient for the work load, We started training with 30 people, and now they are down to like 6... 30 min lunch breaks.. the system is always freezing..

      avatar
      Percepta Response
      4y
      We love to hear that you had a great experience with one of our trainers. We understand that this job isn't for everyone and that is ok. If you have more suggestions or ways to help us improve, we are all ears send us an email to Percepta.hr@Percepta.com. Thanks.
      1.0
      Mar 7, 2022

      Discrimination -Don’t so it

      Project manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Salary, need for project management, and remote option

      Cons

      Borderline discriminatory management style. Once I came out as a gay black woman I was immediately treated differently than everyone else on the team. I was constantly watched. One leader expected everyone to fit in her box of a southern bell. She frequently references religion as well. The level of micro management for black people is insane. Every other team member (nonblack) was treated with grace, fairness, and kindness. The reviews are mainly by non minority groups. The pay is great but it’s not worth the scrutiny. This was by far the worst employment experience I’ve ever had. I have a six sigma champion cert, black belt, mba, and pmp, and I have never been treated the way I was at Percepta. The scrutiny on minorities and members of the lgbtq+ community was unreal.

      avatar
      Percepta Response
      4y
      We appreciate your feedback. We strive to be a fully inclusive organization and have a robust DEI&B program in place all employees may benefit from. We are sorry to hear your experience fell short of our values-based culture and we do not take your comments lightly. We would love the opportunity to talk to you further and learn more. If you have more specific information to share, please send to percepta.hr@percepta.com.
      1.0
      Feb 28, 2022

      Work

      Customer care specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      pay is good and benefits

      Cons

      They send a return link out it says 24hrs they will send out info to return the equipment it’s going on Monday nothing at all and only paid me half my check

      avatar
      Percepta Response
      4y
      We work hard to ensure our equipment return program is quick, easy and pain-free. If this wasn't your experience it would help us to better understand your situation so we can address any opportunities in this process. Please drop us a note to percepta.hr@percepta.com - thanks!
      Viewing 517 - 519 of 977 Reviews
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      ReviewsPercepta reviews

      Glassdoor has 1,042 Percepta reviews submitted anonymously by Percepta employees. Read employee reviews and ratings on Glassdoor to decide if Percepta is right for you.