Does Percepta pay their employees well?

According to anonymously submitted Glassdoor reviews, Percepta employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Percepta. This rating has been stable over the past 12 months.

How satisfied are employees working at Percepta?

67% of Percepta employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Percepta 3.8 out of 5 for work life balance, 3.7 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Percepta?

Customer Service Representative (102) , Customer Experience Specialist (59) , Case Manager (30) , Customer Service Representative (CSR) (24) , Zone Manager (21) , Instructional Designer (14) , Customer Service Manager (13) , Business Analyst (11) , Customer Service (11) , Customer Service Specialist (11) , Manager (11) , Operations Supervisor (11) , FordPass Guide (9) , Business Operations Manager (8) , Concierge (8)

What are the pros of working at Percepta according to real employee reviews?

"Good pay and attentive to training" ((in 75 reviews)); "Flexible schedules, PTO, Work from home" ((in 70 reviews)); "The benefits are great." ((in 49 reviews)); "The people you work with are great and friendly" ((in 35 reviews)); "percepta provides great training to help you be prepared for the job your hired for" ((in 33 reviews))

What are the cons of working at Percepta according to real employee reviews?

"Poor management mainly" ((in 44 reviews)); "Awful upper management, tripled my pay in 4 yes once I left this sh1tshow" ((in 16 reviews)); "A very unstable and absent leadership, HR that nobody trusts and fires people that do a good job at will just because HR doesn't like them." ((in 13 reviews)); "Many supervisors have not had proper leadership education, so poor leadership can ensue." ((in 12 reviews)); "No bonuses" ((in 10 reviews))

What are employees saying about Percepta layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Percepta layoffs and their outlook for job security at Percepta in 2026.

What are the top reviewed Percepta locations?

Melbourne , Houston , Dearborn , Asheville , Allen Park , Mahwah , Palm Bay , Detroit , San Antonio , Rockleigh , Tempe , Denver , Atlanta , Jersey City , Chantilly , Houston , Ann Arbor , Flint , Lansing , Okemos , Mexico , Hendersonville , Mars Hill , Dallas , Houston , Cordova , Cincinnati , Irvine , Concord , Ormond Beach

Percepta reviews

3.6

67% would recommend to a friend

(977 total reviews)

Thomas Monaghan

78% approve of CEO

63% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Percepta has an employee rating of 3.6 out of 5 stars, based on 977 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Percepta employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

977 reviews

1.0

Jan 5, 2022

RUN

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Work/life balance. That’s literally it

Cons

Upper management is sooo trash. They thrive off promising promotions and having you work in roles without the pay raise to go along with it.

Percepta Response

4y

We appreciate the feedback and we're glad to hear you experienced a good work/life balance during your time here. Internal mobility is very important to us at Percepta and we are always looking to promote from within the organization. Without additional details about your specific situation, it's difficult to provide a good response. We would certainly appreciate the opportunity to address your concerns directly. You may email us at Percepta.hr@percepta.com. Thanks.

3.0

Jan 4, 2022

It was okay

Customer experience specialist

Recommend

CEO approval

Business Outlook

Pros

Good pay, good team and breaks

Cons

Too much load of work. Don’t get recognized for hard work

Percepta Response

4y

Thanks for taking the time to submit your thoughts on working at Percepta – we truly appreciate you taking the time to provide your feedback. It appears that you did not have an exceptional experience working here. We encourage you to reach out to us at Percepta.HR@percepta.com so we can discuss this further. Thanks again.

1.0

Jan 4, 2022

I feel alive again!

It pm

Recommend

CEO approval

Business Outlook

Pros

Ops, HR, Trainers, my team mates who are now personal friends.

Cons

IT Leadership! Micro Management Lack of delegation Control Freak Management in IT PM Director

Percepta Response

4y

Thank you for your feedback. We're sorry you didn't have an exceptional employee experience during your time here. We continuously look for ways to enhance employee satisfaction. We would like to hear more details about your experience with management. Feel free to reach out to us directly at Percepta.hr@percepta.com.

Viewing 541 - 543 of 977 Reviews

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Percepta reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

RUN

It was okay

I feel alive again!

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