Does Percepta pay their employees well?

According to anonymously submitted Glassdoor reviews, Percepta employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Percepta. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Percepta?

65% of Percepta employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Percepta 3.7 out of 5 for work life balance, 3.7 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Percepta?

Customer Service Representative (102) , Customer Experience Specialist (59) , Case Manager (30) , Customer Service Representative (CSR) (24) , Zone Manager (21) , Instructional Designer (14) , Customer Service Manager (13) , Business Analyst (11) , Customer Service (11) , Customer Service Specialist (11) , Manager (11) , Operations Supervisor (11) , FordPass Guide (9) , Business Operations Manager (8) , Concierge (8)

What are the pros of working at Percepta according to real employee reviews?

"Good pay and attentive to training" ((in 70 reviews)); "Work from home set up is great!" ((in 67 reviews)); "Benefits are good and explained well during training" ((in 48 reviews)); "Great team and good to work" ((in 33 reviews)); "The people you work with are great and friendly" ((in 33 reviews))

What are the cons of working at Percepta according to real employee reviews?

"Poor management mainly" ((in 41 reviews)); "The training was horrible and we learned Nothing!" ((in 38 reviews)); "Many supervisors have not had proper leadership education, so poor leadership can ensue." ((in 15 reviews)); "Awful upper management, tripled my pay in 4 yes once I left this sh1tshow" ((in 14 reviews)); "Supervisors don’t know what they are doing and don’t care about employees." ((in 9 reviews))

What are employees saying about Percepta layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Percepta layoffs and their outlook for job security at Percepta in 2026.

What are the top reviewed Percepta locations?

Melbourne , Houston , Dearborn , Asheville , Allen Park , Mahwah , Palm Bay , Detroit , San Antonio , Rockleigh , Tempe , Denver , Atlanta , Jersey City , Chantilly , Houston , Ann Arbor , Flint , Lansing , Okemos , Mexico , Hendersonville , Mars Hill , Dallas , Houston , Cordova , Cincinnati , Irvine , Concord , Ormond Beach

Percepta reviews

3.6

65% would recommend to a friend

(977 total reviews)

Thomas Monaghan

45% approve of CEO

62% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.7

Culture & values

3.7

Work/Life balance

3.5

Senior management

3.4

Compensation and benefits

3.4

Career opportunities

Percepta has an employee rating of 3.6 out of 5 stars, based on 977 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Percepta employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

977 reviews

1.0

Jan 20, 2022

Not worth it

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Decent starting pay and full time

Cons

Benefits expensive and no work/life balance

Percepta Response

4y

Hard to reply to a very vague review. If we are able to discuss further with you, offline, we'd love to understand more and try to help. Drop us a line at Percepta.HR@Percepta.com - thank you.

4.0

Jan 12, 2022

Decent company

Customer service manager (csm)

Recommend

CEO approval

Business Outlook

Pros

The atmosphere is nice like good coworker, good benefit

Cons

They(management) expect you to be a machine and not make mistake

Percepta Response

4y

Thanks for the review. Glad to hear you enjoyed the atmosphere. We pride ourselves on having a great work environment. Regarding management expectations, we would appreciate the opportunity to address this with you directly to better understand your concerns and improve in the future. Feel free to email us at Percepta.HR@percepta.com. Thanks again.

1.0

Jan 5, 2022

RUN

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Work/life balance. That’s literally it

Cons

Upper management is sooo trash. They thrive off promising promotions and having you work in roles without the pay raise to go along with it.

Percepta Response

4y

We appreciate the feedback and we're glad to hear you experienced a good work/life balance during your time here. Internal mobility is very important to us at Percepta and we are always looking to promote from within the organization. Without additional details about your specific situation, it's difficult to provide a good response. We would certainly appreciate the opportunity to address your concerns directly. You may email us at Percepta.hr@percepta.com. Thanks.

Viewing 547 - 549 of 977 Reviews

Top companies for "Compensation and Benefits" near you

AT&T

3.8★Compensation & Benefits

Verizon

4.1★Compensation & Benefits

T-Mobile

3.9★Compensation & Benefits

Comcast

3.8★Compensation & Benefits

Jobs at Percepta

Customer Care Representative

Customer Care Representative I Marketing

Customer Care Representative II

Customer Service Representative

Bilingual French Customer Service Case Manager

Percepta

Percepta reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Not worth it

Decent company

RUN

Top companies for "Compensation and Benefits" near you

Jobs at Percepta

Percepta reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Top companies for "Compensation and Benefits" near you

Percepta reviews FAQs

Jobs at Percepta