Does Percepta pay their employees well?

According to anonymously submitted Glassdoor reviews, Percepta employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Percepta. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Percepta?

66% of Percepta employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Percepta 3.7 out of 5 for work life balance, 3.7 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Percepta?

Customer Service Representative (102) , Customer Experience Specialist (59) , Case Manager (30) , Customer Service Representative (CSR) (24) , Zone Manager (21) , Instructional Designer (14) , Customer Service Manager (13) , Business Analyst (11) , Customer Service (11) , Customer Service Specialist (11) , Manager (11) , Operations Supervisor (11) , FordPass Guide (9) , Business Operations Manager (8) , Concierge (8)

What are the pros of working at Percepta according to real employee reviews?

"Good pay and attentive to training" ((in 73 reviews)); "Work from home set up is great!" ((in 70 reviews)); "The benefits are great." ((in 43 reviews)); "Good training and a change to get ahead" ((in 35 reviews)); "The people you work with are great and friendly" ((in 33 reviews))

What are the cons of working at Percepta according to real employee reviews?

"Awful upper management, tripled my pay in 4 yes once I left this sh1tshow" ((in 15 reviews)); "No bonuses" ((in 10 reviews)); "A very unstable and absent leadership, HR that nobody trusts and fires people that do a good job at will just because HR doesn't like them." ((in 10 reviews)); "And there was a ton of favoritism and nepotism." ((in 9 reviews)); "Paid Time Off" ((in 7 reviews))

What are employees saying about Percepta layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Percepta layoffs and their outlook for job security at Percepta in 2026.

What are the top reviewed Percepta locations?

Melbourne , Houston , Dearborn , Asheville , Allen Park , Mahwah , Palm Bay , Detroit , San Antonio , Rockleigh , Tempe , Denver , Atlanta , Jersey City , Chantilly , Houston , Ann Arbor , Flint , Lansing , Okemos , Mexico , Hendersonville , Mars Hill , Dallas , Houston , Cordova , Cincinnati , Irvine , Concord , Ormond Beach

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Percepta

Percepta reviews

3.6

66% would recommend to a friend

(270 total reviews)

Thomas Monaghan

40% approve of CEO

62% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.7

Culture & values

3.7

Work/Life balance

3.5

Senior management

3.4

Compensation and benefits

3.4

Career opportunities

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

270 reviews

Reviews about "Compensation"

Return to all reviews

4.0

Jun 25, 2024

Great place for opportunity and learning

It support technician

Recommend

CEO approval

Business Outlook

Pros

*Great place for opportunity and learning *Decent pay *Extremely welcoming enviorment

Cons

Departments tend to be understaff

Percepta Response

Thank you for your positive feedback! We're pleased to hear that you find Percepta a great place for opportunity and learning, with a welcoming environment and decent pay. We appreciate your input on staffing and are always working to improve. Thanks for being a valuable part of our team!

2.0

Jun 21, 2024

Percepta Houston

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good benefits and paid holidays

Cons

The pay isn’t enough for the mental wear and tear

Percepta Response

Thank you for your feedback. We're glad you appreciated the benefits and paid holidays. We take your concerns seriously and are committed to making improvements. If you would like to discuss your experience in more detail, please reach out to percepta.hr@percepta.com.

5.0

Jun 21, 2024

Great Employer!

Prior approval agent

Recommend

CEO approval

Business Outlook

Pros

Excellent Pay Great Team and colleagues Wonderful training Lots of social and health benefits

Cons

I haven't experienced anything negative yet. Definitely far better company than the ones i've worked before

Percepta Response

Thank you for your wonderful review! We're delighted to hear that you find the pay, team, training, and benefits at Percepta excellent. We're glad to know your experience has been positive and appreciate your feedback. We're happy to have you on our team!

Viewing 55 - 57 of 270 Reviews

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Jobs at Percepta

Customer Service Representative

Customer Care Representative

Concierge Customer Service Representative

Bilingual French Customer Service Case Manager

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