Does Percepta pay their employees well?

According to anonymously submitted Glassdoor reviews, Percepta employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Percepta. This rating has been stable over the past 12 months.

How satisfied are employees working at Percepta?

67% of Percepta employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Percepta 3.8 out of 5 for work life balance, 3.7 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Percepta?

Customer Service Representative (102) , Customer Experience Specialist (59) , Case Manager (30) , Customer Service Representative (CSR) (24) , Zone Manager (21) , Instructional Designer (14) , Customer Service Manager (13) , Business Analyst (11) , Customer Service (11) , Customer Service Specialist (11) , Manager (11) , Operations Supervisor (11) , FordPass Guide (9) , Business Operations Manager (8) , Concierge (8)

What are the pros of working at Percepta according to real employee reviews?

"Good pay and attentive to training" ((in 77 reviews)); "Being able to work from home is great." ((in 63 reviews)); "Benefits are good and explained well during training" ((in 42 reviews)); "Good training and a change to get ahead" ((in 37 reviews)); "The people you work with are great and friendly" ((in 32 reviews))

What are the cons of working at Percepta according to real employee reviews?

"Poor management mainly" ((in 44 reviews)); "Many supervisors have not had proper leadership education, so poor leadership can ensue." ((in 14 reviews)); "Awful upper management, tripled my pay in 4 yes once I left this sh1tshow" ((in 12 reviews)); "Supervisors don’t know what they are doing and don’t care about employees." ((in 11 reviews)); "A very unstable and absent leadership, HR that nobody trusts and fires people that do a good job at will just because HR doesn't like them." ((in 11 reviews))

What are employees saying about Percepta layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Percepta layoffs and their outlook for job security at Percepta in 2026.

What are the top reviewed Percepta locations?

Melbourne , Houston , Dearborn , Asheville , Allen Park , Mahwah , Palm Bay , Detroit , San Antonio , Rockleigh , Tempe , Denver , Atlanta , Jersey City , Chantilly , Houston , Ann Arbor , Flint , Lansing , Okemos , Mexico , Hendersonville , Mars Hill , Dallas , Houston , Cordova , Cincinnati , Irvine , Concord , Ormond Beach

Percepta reviews

3.6

67% would recommend to a friend

(977 total reviews)

Thomas Monaghan

78% approve of CEO

63% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Percepta has an employee rating of 3.6 out of 5 stars, based on 977 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Percepta employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

977 reviews

5.0

Dec 1, 2021

Percepta best described as professional

Client relationship manager

Recommend

CEO approval

Business Outlook

Pros

A very professional company that treats employees with care, and values them for their contributions. Upper management leads by example. The voice of the employee is always heard. Diversity, and respect for the individual are a strong part of company values. Very happy to work for this company!

Cons

No cons to be noted.

Percepta Response

4y

Thanks for the kind words! We definitely value our employees and their contributions! Glad to hear you've had such a positive experience. Appreciate the callouts on leadership and diversity. Cheers!

5.0

Dec 1, 2021

Great place to work!

Knowledge base content specialist

Recommend

CEO approval

Business Outlook

Pros

There are many but the main one is the growth that is allowed within Percepta.

Cons

Cant think of any right now.

Percepta Response

4y

Appreciate the review! Internal mobility is very important to us. We're always looking to promote from within. Glad this has been your experience. Thanks!

4.0

Dec 1, 2021

Busy place, kept in the loop by management, pay ok for the job but not for my senior experience

Customer relations specialist

Recommend

CEO approval

Business Outlook

Pros

Working from home Great team Help available when you have questions Salary ok for job but not for my experience

Cons

pay is too low for my experience limited positive feedback very limited room to grow

Percepta Response

4y

Thanks for the feedback. We pride ourselves on providing a work-life full of purpose, passion and career potential. Internal mobility is also very important to us. Be sure to reach out to your supervisor to learn about the opportunities available to you. Cheers!

Viewing 577 - 579 of 977 Reviews

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Jobs at Percepta

Customer Care Representative I Marketing

Customer Care Representative II

Customer Care Representative

Customer Service Representative

Electric Vehicle Customer Experience Specialist

Percepta

Percepta reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Percepta best described as professional

Great place to work!

Busy place, kept in the loop by management, pay ok for the job but not for my senior experience

Top companies for "Compensation and Benefits" near you

Jobs at Percepta