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      Percepta

      Engaged Employer

      Percepta reviews

      3.6

      67% would recommend to a friend

      (975 total reviews)

      Thomas Monaghan

      78% approve of CEO

      63% positive business outlook

      Ratings by demographic groups

      Percepta has an employee rating of 3.6 out of 5 stars, based on 975 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Percepta employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

      Reviews by job title

      975 reviews
      1.0
      Jul 22, 2021

      Don’t waste time with this job management gossip while employees struggle with rubbish training and no help

      Cx specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Pay is good but still not worth it

      Cons

      Management care more about gossip than doing their jobs

      avatar
      Percepta Response
      4y
      It's always our goal to deliver an exceptional employee experience. Unfortunately, it sounds like that wasn't your experience. We'd like to hear more about your experience with management so that we may address it adequately. Please reach out to us directly at percepta.hr@percepta.com. Thanks!
      1.0
      Jul 22, 2021

      Slave work while managers kick their feet up and bully people below them while HR watches.

      Cx specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      There are none, hated every second of it

      Cons

      No support at all, thrown in the deep end, you get blamed and attitudes thrown at you by management when you don’t reach their high levels of expectations. Wage is good but the amount of work you do it unreal with no support. Managers almost form an intimidating group that do next to no work and make you feel awful if you don’t pick up the slack. Everyone is quitting due to the high demand and awful quality of the job. I know this job has made a few people leave because it is effecting their physical and mental health, due to the abuse we get, work we have to do and the lack of emotional and actual support we desperately need from management. I got dealt 30 cases 1 day with 2 hours to do them all, when asked for help management simply said nothing they can do while they all gossiped in a meeting that took 2-3 hours

      3.0
      Jul 17, 2021

      Eh

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Decent pay, friendly, fun, clean

      Cons

      They go by word of mouth and are quick to accuse

      avatar
      Percepta Response
      4y
      It's difficult to provide a good response without any additional information. However, our HR team would appreciate the opportunity to address your concerns directly so that we can improve in the future. Feel free to email us at Percepta.hr@percepta.com. Thanks!
      Viewing 658 - 660 of 975 Reviews
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      ReviewsPercepta reviews

      Glassdoor has 1,040 Percepta reviews submitted anonymously by Percepta employees. Read employee reviews and ratings on Glassdoor to decide if Percepta is right for you.