Does Percepta pay their employees well?

According to anonymously submitted Glassdoor reviews, Percepta employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Percepta. This rating has been stable over the past 12 months.

How satisfied are employees working at Percepta?

67% of Percepta employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Percepta 3.8 out of 5 for work life balance, 3.7 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Percepta?

Customer Service Representative (102) , Customer Experience Specialist (59) , Case Manager (30) , Customer Service Representative (CSR) (24) , Zone Manager (21) , Instructional Designer (14) , Customer Service Manager (13) , Business Analyst (11) , Customer Service (11) , Customer Service Specialist (11) , Manager (11) , Operations Supervisor (11) , FordPass Guide (9) , Business Operations Manager (8) , Concierge (8)

What are the pros of working at Percepta according to real employee reviews?

"Good pay and attentive to training" ((in 76 reviews)); "Being able to work from home is great." ((in 67 reviews)); "Benefits are good and explained well during training" ((in 44 reviews)); "The people you work with are great and friendly" ((in 36 reviews)); "The kb team at percepta is a great group of people that always help each other." ((in 31 reviews))

What are the cons of working at Percepta according to real employee reviews?

"Awful upper management, tripled my pay in 4 yes once I left this sh1tshow" ((in 14 reviews)); "No bonuses" ((in 9 reviews)); "Pay could be better and more time off" ((in 7 reviews)); "Disorganization and poor communication" ((in 6 reviews)); "And there was a ton of favoritism and nepotism." ((in 6 reviews))

What are employees saying about Percepta layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Percepta layoffs and their outlook for job security at Percepta in 2026.

What are the top reviewed Percepta locations?

Melbourne , Houston , Dearborn , Asheville , Allen Park , Mahwah , Palm Bay , Detroit , San Antonio , Rockleigh , Tempe , Denver , Atlanta , Jersey City , Chantilly , Houston , Ann Arbor , Flint , Lansing , Okemos , Mexico , Hendersonville , Mars Hill , Dallas , Houston , Cordova , Cincinnati , Irvine , Concord , Ormond Beach

Percepta reviews

3.6

67% would recommend to a friend

(975 total reviews)

Thomas Monaghan

78% approve of CEO

63% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (975 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Percepta has an employee rating of 3.6 out of 5 stars, based on 975 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Percepta employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

975 reviews

5.0

Apr 28, 2020

Talented Global Team

Operations director

Recommend

CEO approval

Business Outlook

Pros

Percepta has matured as a company and has a number of talented employees around the globe. Huge focus on serving our employees and customers to the best of our ability.

Cons

Client budgets often limit what we can deliver.

Percepta Response

6y

We strive to deliver excellence to both our employees and customers - thanks for recognizing that. One of our big focuses coming out of our quarterly survey is career pathing for employees - and we're working hard at it - thanks for the suggestion.

5.0

Apr 24, 2020

Love the work I do

Global l&d launch manager

Recommend

CEO approval

Business Outlook

Pros

The people I work with have a clear passion for their job and are driven to make a difference. They push me to grow every day. I add value to my role and am given the opportunity to make a difference in the way that we do business. I love getting to work with a variety of people and am constantly learn new things.

Cons

I can't think of any

Percepta Response

6y

Growth and autonomy are both things we strive to give our employees. We believe that employee experience drives customer experience, so allowing our employees to have autonomy and growth in their roles motivates them to not only deliver excellent service for our customers, but also builds their skills to be "lifers." Thanks for your dedication, hard work and being a team player. We value you as an employee and person and part of the Percepta family! Cheers!

5.0

Apr 21, 2020

Light years ahead of other companies

Talent acquisition

Recommend

CEO approval

Business Outlook

Pros

great people, great leadership, employee engagement is a priority

Cons

none that I have yet

Percepta Response

6y

We are working hard at creating the best employee experience we can for all of our employees - including hiring great people who are team players, having the best leadership team we can (and do have) as well as making engagement a priority, as you said! Thanks for your hard work and dedication to our employees, especially during these tough times. Cheers!

Viewing 718 - 720 of 975 Reviews

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Percepta

Percepta reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Talented Global Team

Love the work I do

Light years ahead of other companies

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Jobs at Percepta