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      Percepta

      Engaged Employer

      Percepta reviews

      3.6

      67% would recommend to a friend

      (975 total reviews)

      Thomas Monaghan

      78% approve of CEO

      63% positive business outlook

      Ratings by demographic groups

      Percepta has an employee rating of 3.6 out of 5 stars, based on 975 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Percepta employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

      Reviews by job title

      975 reviews
      1.0
      Jan 29, 2019

      Used to be a great place to work, not anymore!

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      They’re honest when they tell you they don’t like like

      Cons

      Poor working environment Micromanagement A girls club and a President who has no idea what is going on in his company

      avatar
      Percepta Response
      7y
      Good Morning, thank you for your feedback. We have a very robust survey process we use to solicit feedback from all of our staff (globally) multiple times every year; with over 2,700 employees this is a much more practical means of soliciting input than "walking the floor" (which would require an in-person visit to multiple sites and several countries). You did not indicate how long or when you worked with us, but our most recent Pulse survey was just completed last month (and led to a number of process improvements based on global feedback). We're proud of both our survey process and our Executive Leadership team and are grateful to have them.
      3.0
      Jan 28, 2019

      good company to work for

      Wfm analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      good benefits for all employees

      Cons

      not enough agents to cover

      avatar
      Percepta Response
      7y
      Good Morning, thank you for your three-star review and your multiple years of service with our company! We appreciate the positive review and your contribution to our ongoing success.
      1.0
      Jan 22, 2019

      I was floored.

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      The job didn’t seem all that bad. Being nice to people over the phone, you have to multitask like a boss. The staff and employees are somewhat approachable, but you have to initiate a Hello. If you need to get anything done...talk to Fletcher at the front desk, she’s the heartbeat of the place.

      Cons

      Well, one day a trainer/supervisor was explaining the details of the Benz, and the comment was made ‘so when your cop husband is beating you...’. It was said twice. My husband retired after 28 yrs in Law Enforcement. In today’s environment, you can’t say things like that. Against Law Enforcement is inappropriate, what if there were a lady in there who’s husband was in an abusive relationship? I sat down with management, but wasn’t sure of the outcome.

      avatar
      Percepta Response
      7y
      Good Afternoon, we addressed your concern at the time it was raised (you indicated that you were satisfied with the resolution at the time and remained with our company). Obviously we will not and cannot share personal details regarding an incident of this nature nor are we able to verify what has been presented on a public forum but we believe (and you agreed) that the situation was addressed, investigated and resolved to your satisfaction.
      Viewing 817 - 819 of 975 Reviews
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      ReviewsPercepta reviews

      Glassdoor has 1,040 Percepta reviews submitted anonymously by Percepta employees. Read employee reviews and ratings on Glassdoor to decide if Percepta is right for you.