Does Percepta pay their employees well?

According to anonymously submitted Glassdoor reviews, Percepta employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Percepta. This rating has been stable over the past 12 months.

How satisfied are employees working at Percepta?

68% of Percepta employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Percepta 3.8 out of 5 for work life balance, 3.8 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Percepta?

Customer Service Representative (102) , Customer Experience Specialist (59) , Case Manager (30) , Customer Service Representative (CSR) (24) , Zone Manager (21) , Customer Service Manager (13) , Instructional Designer (13) , Business Analyst (11) , Customer Service (11) , Customer Service Specialist (11) , Manager (11) , Operations Supervisor (11) , FordPass Guide (9) , Business Operations Manager (8) , Concierge (8)

What are the pros of working at Percepta according to real employee reviews?

"Good pay and attentive to training" ((in 75 reviews)); "Work from home, and daytime schedule." ((in 71 reviews)); "Benefits are good and explained well during training" ((in 46 reviews)); "The people you work with are great and friendly" ((in 38 reviews)); "Great team and good to work" ((in 29 reviews))

What are the cons of working at Percepta according to real employee reviews?

"supervisors are overworked." ((in 15 reviews)); "Awful upper management, tripled my pay in 4 yes once I left this sh1tshow" ((in 12 reviews)); "A very unstable and absent leadership, HR that nobody trusts and fires people that do a good job at will just because HR doesn't like them." ((in 12 reviews)); "Supervisors don’t know what they are doing and don’t care about employees." ((in 10 reviews)); "No bonuses" ((in 9 reviews))

What are employees saying about Percepta layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Percepta layoffs and their outlook for job security at Percepta in 2026.

What are the top reviewed Percepta locations?

Melbourne , Houston , Dearborn , Asheville , Allen Park , Mahwah , Palm Bay , Detroit , San Antonio , Rockleigh , Tempe , Denver , Atlanta , Jersey City , Chantilly , Houston , Ann Arbor , Flint , Lansing , Okemos , Mexico , Hendersonville , Mars Hill , Dallas , Houston , Cordova , Cincinnati , Irvine , Concord , Ormond Beach

Percepta reviews

3.6

68% would recommend to a friend

(973 total reviews)

Thomas Monaghan

78% approve of CEO

64% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.8

Culture & values

3.8

Work/Life balance

3.6

Senior management

3.5

Compensation and benefits

3.5

Career opportunities

Percepta has an employee rating of 3.6 out of 5 stars, based on 973 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Percepta employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

973 reviews

4.0

May 29, 2023

digital specialist

Digital specialist

Recommend

CEO approval

Business Outlook

Pros

quite laid back and remote

Cons

sometimes the lack of information given makes the role a lot harder

Percepta Response

3y

Thank you for leaving your experience with us! It's fantastic to hear that you find the work environment laid back and enjoy the flexibility of a remote schedule. Thank you for being a valued member of our team. We appreciate your contributions and wish you continued success in your career at Percepta!

4.0

May 16, 2023

Good place to work

Paralegal

Recommend

CEO approval

Business Outlook

Pros

Good training, 3 days work from home

Cons

Can’t think of any yet

Percepta Response

3y

Thank you for sharing your positive experience at Percepta! We're thrilled to hear that you find it to be a good place to work, and it's great to know that you appreciate the training and flexibility of remote work. Thank you for being a valuable member of our team. We truly appreciate your contributions and dedication. Please don't hesitate to reach out if you need any feedback or need assistance. Keep up the fantastic work, and we wish you continued success in your career at Percepta!

3.0

May 7, 2023

Had a good time working Here

Technical support specialist

Recommend

CEO approval

Business Outlook

Pros

Pay is good and people are very helpful

Cons

Systems are sometimes slow and constantly lose connection.

Percepta Response

3y

Thank you for stopping by and leaving a review about your time at Percepta. We're happy to hear that your colleagues were helpful and the pay was good! We strive to hire only the best and remain competitive when it comes to salary and benefits packages. If you're ever looking to return, check out our career site to apply. We wish you the best of luck in your future endeavors!

Viewing 889 - 891 of 973 Reviews

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Jobs at Percepta

Bilingual Spanish Customer Service Representative

Customer Service Representative

Concierge Customer Service Representative

Bilingual French Customer Service Representative

Customer Care Representative I Marketing

Percepta

Percepta reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

digital specialist

Good place to work

Had a good time working Here

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