Percepta reviews

3.6

68% would recommend to a friend

(973 total reviews)

Thomas Monaghan

78% approve of CEO

64% positive business outlook

Percepta has an employee rating of 3.6 out of 5 stars, based on 973 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Percepta employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

973 reviews
5.0
Oct 16, 2021

Great Company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- amazing team - well paid - WFH

Cons

customers can be abusive and difficult

avatar
Percepta Response
4y
Thanks for the review! Glad to hear about your amazing team and that you're enjoying working from home. We know customer service can be challenging at times. We appreciate your commitment to delivering a frictionless customer experience. Cheers!
3.0
Sep 28, 2021

Lots of calls

Recommend
CEO approval
Business Outlook

Pros

People are great and supportive

Cons

Come bonus time front line customer service get crumbs

avatar
Percepta Response
4y
Thanks for the feedback! Happy to hear you think so highly of the team, and you found them to be very supportive. We'd like to hear more about your experience with bonuses so that we may address your concerns directly. You may reach out to us at percepta.hr@percepta.com. Thanks!
5.0
Sep 9, 2021
Recommend
CEO approval
Business Outlook

Pros

Great Teamwork, Always have assistance should you run into concerns related to the assigned job , Supervisor very approachable....as is anyone in HR

Cons

Punching a electronic Clock, Meetings

avatar
Percepta Response
4y
Appreciate the review! Teamwork is one of our core values, so we're always promoting effective teamwork and open communication across the organization. If you have any suggestions for how we can make meetings more effective, reach out at Percepta.hr@percepta.com. Thanks!
Viewing 934 - 936 of 973 Reviews

Glassdoor has 1,038 Percepta reviews submitted anonymously by Percepta employees. Read employee reviews and ratings on Glassdoor to decide if Percepta is right for you.