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      Percepta

      Engaged Employer

      Percepta reviews

      3.6

      68% would recommend to a friend

      (973 total reviews)

      Thomas Monaghan

      78% approve of CEO

      64% positive business outlook

      Ratings by category

      4.1

      Diversity & inclusion

      3.8

      Culture & values

      3.8

      Work/Life balance

      3.6

      Senior management

      3.5

      Compensation and benefits

      3.5

      Career opportunities

      Percepta has an employee rating of 3.6 out of 5 stars, based on 973 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Percepta employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      973 reviews
      1.0
      May 27, 2021

      Don’t bother

      Case manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      The job pays okay, and that’s about it!

      Cons

      Terrible job, very clicky, if your face doesn’t fit good luck! Constantly go back on what they say, referred a friend to work here and clearly kept extending probation until I handed in my notice so that they did not have to pay the bonus that is promised. It is definitely one of the worst jobs I have ever had and I have done some awful jobs. You will be expected to do more and more with no benefit. I was there just over a year due to COVID would of been a lot less, and the turnover of staff is ridiculous and that speaks volumes of how the company treat you and customers. Most people myself included, get scouted for the job. If you get that call, AVOID!

      avatar
      Percepta Response
      5y
      It's always our goal to deliver an exceptional employee experience. Unfortunately, it sounds like that wasn't your experience. We'd like to hear more about your situation so that we may address it adequately. Please reach out to us directly at percepta.hr@percepta.com. Thanks!
      5.0
      May 16, 2021

      Great place to work for, adds good value for your professional growth

      Senior talent acquisition specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Supportive, good training, various different department to grow into, good management and friendly teams to be part off.

      Cons

      Job is demanding, requires lot of hard work and focus

      avatar
      Percepta Response
      4y
      Thank you for taking the time to write a review. Glad to see you've had such a positive experience. Cheers!
      5.0
      May 4, 2021

      Good

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      It's busy but a good job

      Cons

      Sometimes a lot of work

      avatar
      Percepta Response
      5y
      Appreciate the review! Glad to hear that you're having a positive experience. We know it gets busy, and the workload can seem like a lot sometimes. Let us know if there's anything we can do to make things easier for you. We pride ourselves on being a great place to work and we love to receive feedback/suggestions from our employees. Thanks!
      Viewing 946 - 948 of 973 Reviews
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      ReviewsPercepta reviews

      Glassdoor has 1,038 Percepta reviews submitted anonymously by Percepta employees. Read employee reviews and ratings on Glassdoor to decide if Percepta is right for you.