Does Percepta pay their employees well?

According to anonymously submitted Glassdoor reviews, Percepta employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Percepta. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Percepta?

66% of Percepta employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Percepta 3.7 out of 5 for work life balance, 3.7 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Percepta?

Customer Service Representative (102) , Customer Experience Specialist (59) , Case Manager (30) , Customer Service Representative (CSR) (24) , Zone Manager (21) , Instructional Designer (14) , Customer Service Manager (13) , Business Analyst (11) , Customer Service (11) , Customer Service Specialist (11) , Manager (11) , Operations Supervisor (11) , FordPass Guide (9) , Business Operations Manager (8) , Concierge (8)

What are the pros of working at Percepta according to real employee reviews?

"Good pay and attentive to training" ((in 68 reviews)); "Being able to work from home is great." ((in 63 reviews)); "The benefits are great." ((in 44 reviews)); "Great team and good to work" ((in 36 reviews)); "The people you work with are great and friendly" ((in 34 reviews))

What are the cons of working at Percepta according to real employee reviews?

"Poor management mainly" ((in 46 reviews)); "supervisors are overworked." ((in 15 reviews)); "Awful upper management, tripled my pay in 4 yes once I left this sh1tshow" ((in 13 reviews)); "No bonuses" ((in 10 reviews)); "A very unstable and absent leadership, HR that nobody trusts and fires people that do a good job at will just because HR doesn't like them." ((in 10 reviews))

What are employees saying about Percepta layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Percepta layoffs and their outlook for job security at Percepta in 2026.

What are the top reviewed Percepta locations?

Melbourne , Houston , Dearborn , Asheville , Allen Park , Mahwah , Palm Bay , Detroit , San Antonio , Rockleigh , Tempe , Denver , Atlanta , Jersey City , Chantilly , Houston , Ann Arbor , Flint , Lansing , Okemos , Mexico , Hendersonville , Mars Hill , Dallas , Houston , Cordova , Cincinnati , Irvine , Concord , Ormond Beach

Percepta reviews

3.6

66% would recommend to a friend

(270 total reviews)

Thomas Monaghan

40% approve of CEO

62% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.7

Culture & values

3.7

Work/Life balance

3.5

Senior management

3.4

Compensation and benefits

3.4

Career opportunities

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

270 reviews

Reviews about "Compensation"

Return to all reviews

1.0

May 1, 2023

Hierarchy

Team leader

Recommend

CEO approval

Business Outlook

Pros

Decent Pay and Growth opportunity

Cons

They hire people from upper management with no experience with the company the effects trickle down. Also if they don't like you they will make there job to terminate at the first opportunity.

Percepta Response

3y

We're sorry that you had a negative experience working with us. We value all positive and negative feedback, as it helps us improve and provide a better work environment for our employees. We'd appreciate the opportunity to discuss your concerns further so we can understand how to address them. Please reach out to us at percepta.hr@percepta.com.

5.0

Apr 13, 2023

Its good

Quality assurance specialist

Recommend

CEO approval

Business Outlook

Pros

Good work environment as a whole

Cons

Meh for competitive wage and salary

Percepta Response

3y

We are beaming with joy from hearing about your positive experience at Percepta and are so thrilled to hear your working environment is fun and fulfilling. If you have suggestions to improve the employee or customer experience, please email percepta.hr@percepta.com. Keep up the excellent work!

1.0

Mar 7, 2023

Awful

Finance analyst

Recommend

CEO approval

Business Outlook

Pros

None in the last two years.

Cons

I have been moved into a position in last year that was held previously by multiple Senior level associates. Have not gotten one penny of a raise in two years. I am harassed via phone/text if I use my unscheduled sick time. Constantly patronized and treated like a child. My previous managers were great but everyone who hired me left the company last year. I have never been written up or disciplined in any way yet I am treated poorly if I make any mistake or have a misunderstanding.

Percepta Response

3y

We are sorry that you had a negative experience working with us. We value all positive and negative feedback, as it helps us improve and provide a better work environment for our employees. We would appreciate the opportunity to discuss your concerns further and understand how we can address them. Please reach out to us at percepta.hr@percepta.com.

Viewing 97 - 99 of 270 Reviews

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Jobs at Percepta

Customer Service Representative

Escalation Support Specialist (Automotive Customer Support)

Concierge Customer Service Representative

Bilingual French Customer Service Case Manager

Vehicle Services Team Leader (100% Onsite)

Percepta

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Reviews about "Compensation"

Hierarchy

Its good

Awful

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