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      Percepta

      Engaged Employer

      Percepta reviews

      3.6

      68% would recommend to a friend

      (973 total reviews)

      Thomas Monaghan

      78% approve of CEO

      64% positive business outlook

      Ratings by category

      4.1

      Diversity & inclusion

      3.8

      Culture & values

      3.8

      Work/Life balance

      3.6

      Senior management

      3.5

      Compensation and benefits

      3.5

      Career opportunities

      Percepta has an employee rating of 3.6 out of 5 stars, based on 973 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Percepta employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      973 reviews
      3.0
      Apr 21, 2025

      Not a bad place to work

      Proactive customer dealer advocate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Consistent pay checks, ongoing training, Supervisors that are generally willing to assist and want to see you succeed. Lots of things going on for onsite employees

      Cons

      bonus pay is not existent. not great advancement opportunities. bare minimum on paid holidays. Onsite employees get more perks than those that work from home. The remote workers get NOTHING in terms of appreciation. This department has NO overtime.

      avatar
      Percepta Response
      1y
      Thank you for taking the time to share your experience! We’re glad to hear you appreciate the training, support, and consistency you’ve found at Percepta. Ongoing development and a positive employee experience are important to us, and feedback like yours helps us continue to grow and improve. If you’d be open to sharing more about your experience, we’d love to hear from you. Please feel free to reach out to us at percepta.hr@percepta.com. Thanks again for being an important part of the Percepta team!
      4.0
      Apr 21, 2025

      A Good Place to Work

      Csx rep
      Recommend
      CEO approval
      Business Outlook

      Pros

      Being able to work from home is great. Since this is a hybrid position, I work in an office as well. It adds some cohesiveness to the position. The managers are fair and work with you.

      Cons

      The WFO program is difficult to work with at times. The training feels rushed, and you are left unprepared for new tasks.

      avatar
      Percepta Response
      1y
      Thanks for sharing your experience! It’s great to hear you’re enjoying the flexibility of hybrid work and feel supported by your managers—that balance really can make all the difference. We appreciate your feedback around training too, and we’re always looking for ways to make the employee experience even better. Thanks for being part of the team and for everything you do!
      2.0
      Apr 2, 2025

      Led by high school drop-outs

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      You get your regular biweekly paycheck.

      Cons

      You can expect to stay in your job for light years if you are someone with an opinion or someone who tends to challenge your supervisors with unwelcomed questions. Horrible HR , horrible training. horrible trainers. Do your job and Stf-up mentality!

      avatar
      Percepta Response
      1y
      Thank you for taking the time to share your feedback. We understand that everyone’s experience is different, and we’re always looking for ways to improve the employee experience across all levels of the organization. If you’re open to sharing more, we’d welcome the opportunity to better understand your perspective. Please feel free to reach out to us at percepta.hr@percepta.com. We appreciate the time you spent with Percepta and wish you the best in your future endeavors.
      Viewing 115 - 117 of 973 Reviews
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      ReviewsPercepta reviews

      Glassdoor has 1,038 Percepta reviews submitted anonymously by Percepta employees. Read employee reviews and ratings on Glassdoor to decide if Percepta is right for you.