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      Percepta

      Engaged Employer

      Percepta reviews

      3.6

      68% would recommend to a friend

      (973 total reviews)

      Thomas Monaghan

      78% approve of CEO

      64% positive business outlook

      Ratings by category

      4.1

      Diversity & inclusion

      3.8

      Culture & values

      3.8

      Work/Life balance

      3.6

      Senior management

      3.5

      Compensation and benefits

      3.5

      Career opportunities

      Percepta has an employee rating of 3.6 out of 5 stars, based on 973 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Percepta employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      973 reviews
      1.0
      May 15, 2023

      Horrible place to work

      Customer experience specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      None, a horrible place to work

      Cons

      Way to much micromanaging, team leads and managers so unprofessional, being on camera a full shift. Pathetic

      avatar
      Percepta Response
      3y
      Thank you for taking the time to share your experience at Percepta. Your feedback is highly valued, and we genuinely appreciate your input. Rest assured that we have passed along your suggestions to our HR Department as we are committed to continuously improving and creating a positive work environment. Best of luck in all your future endeavors!
      1.0
      Mar 25, 2023

      Not what you think

      Case manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      There is nothing good about this job.

      Cons

      Everything, don’t waste your time. Training is ridiculous and not how it really is on the production floor. Benefits are not great either

      avatar
      Percepta Response
      3y
      We are sorry that you've had a negative experience working with us. We value all positive and negative feedback, as it helps us improve and provide a better work environment for our employees. We would appreciate the opportunity to discuss your concerns further and understand how we can improve the employee experience. Please reach out to us at percepta.hr@percepta.com.
      3.0
      Mar 18, 2023

      Okay Company if you need work

      Digital experience specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work from home, and daytime schedule. No phones just chat agent.

      Cons

      Work can be repetitive and boring. Training was confusing and supervisors were not really available when you need help.

      avatar
      Percepta Response
      3y
      Thank you for leaving your review. We understand how important it is to feel supported and valued in the workplace, and we want to make sure that all of our employees are happy and fulfilled in their roles. We'd love to hear more about your experience so that we can work on making things better. If you'd be willing to discuss it further, please don't hesitate to contact us at percepta.hr@percepta.com. Thank you, and best of luck in your future endeavors.
      Viewing 142 - 144 of 973 Reviews
      Related searches: Percepta jobs | Percepta salaries | Percepta benefits | Percepta interviews
      ReviewsPercepta reviews

      Glassdoor has 1,038 Percepta reviews submitted anonymously by Percepta employees. Read employee reviews and ratings on Glassdoor to decide if Percepta is right for you.