Does PerfectServe pay their employees well?

According to anonymously submitted Glassdoor reviews, PerfectServe employees rate their compensation and benefits as 4.1 out of 5. Find out more about salaries and benefits at PerfectServe. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at PerfectServe?

92% of PerfectServe employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated PerfectServe 4.5 out of 5 for work life balance, 4.7 for culture and values and 4.5 for career opportunities.

What are the top reviewed jobs at PerfectServe?

Consultant (12) , Business Development Representative (BDR) (9) , Business Specialist (7) , Technical Consultant (7) , Specialist (6) , Support Center Specialist (6) , Support Specialist (6) , Customer Success Advisor (5) , Sales (5) , Software Engineer (5) , Implementation Consultant (4) , Practice Consultant (4) , Customer Support Specialist (3) , Executive Assistant (3) , Marketing (3)

What are the pros of working at PerfectServe according to real employee reviews?

"Great people and environment" ((in 26 reviews)); "The culture I believed at this time was great." ((in 22 reviews)); "Good work life balance" ((in 14 reviews)); "Management has adapted well to the changes brought on by the pandemic and allows flexible work from home options and has made efforts to remain market competitive with salaries." ((in 11 reviews)); "Everyone is very friendly and willing to help each other when needed." ((in 9 reviews))

What are the cons of working at PerfectServe according to real employee reviews?

"not even senior leadership." ((in 13 reviews)); "Micromanaged, mistreated by boss, and overall not appreciated by management really sums it up." ((in 10 reviews)); "There is very little career path discussion and growth opportunities and it doesn't seem like management is interested in discussing personal growth." ((in 5 reviews)); "some managers afraid of change" ((in 3 reviews)); "Salaries were higher before Human Resources personnel hired." ((in 3 reviews))

What are the top reviewed PerfectServe locations?

Knoxville , Atlanta , Chicago , New York , Raleigh , Los Angeles , Baltimore , Tennessee City , Covington , Washington , Austin , Fort Worth , Texas City , Minneapolis , Tennessee Ridge , Murfreesboro , Nashville , Greensburg , Reno , Fort Lauderdale , Cocoa Beach , Greenville , Mauldin , Alpharetta , Florida City , Arizola

PerfectServe reviews

4.3

92% would recommend to a friend

(288 total reviews)

Guillaume Castel

98% approve of CEO

93% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (288 reviews)

Ratings by demographic groups

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PerfectServe has an employee rating of 4.3 out of 5 stars, based on 288 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The PerfectServe employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

288 reviews

5.0

Mar 25, 2025

Amazing Culture & Strong Support

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

From day one, my experience at PerfectServe has been nothing short of amazing. The onboarding process was incredibly smooth, and I felt set up for success from the start. The training has been thorough and well-structured, making it easy to get up to speed without feeling overwhelmed. One of the biggest highlights for me is the people—Everyone is so kind, open, and always willing to help. Any time I have a question or need guidance, I know I can count on my team for support. The communication and collaboration makes every day enjoyable. It’s also clear that PerfectServe truly values its employees. The benefits, especially healthcare, are excellent, and leadership invests in making sure we have everything we need to succeed. Because of this, I feel motivated to work hard and take pride in what I do. It’s a great feeling to be part of a company that cares!

Cons

Honestly, I can’t think of any at the moment!

PerfectServe Response

11mo

Thanks so much for submitting a review! Your enthusiasm really jumps off the page, so I'm sure the kindness and generosity you reference are traits you possess in great quantities yourself. As they say, it takes one to know one! Thanks again, and thanks for being part of the team.

5.0

Mar 21, 2025

Enjoyed my time

Business development

Recommend

CEO approval

Business Outlook

Pros

Great company to work for and enjoyed my time there.

Cons

Nothing I can think of

PerfectServe Response

1y

Thanks so much for taking time to leave a review! And thanks for the time you spent with us on the business development team. We really appreciate your contributions. It looks like you enjoyed your time with us overall, but we're aware that we can always be better! Several BDRs have been promoted to more senior sales positions in the past few years, so the path is definitely there, but we'll make sure this is a bigger part of the ongoing conversation with this team moving forward. Best of luck as you explore the next steps in your career!

5.0

Mar 17, 2025

An Amazing Place to Work!

Customer experience education administrator

Recommend

CEO approval

Business Outlook

Pros

Encourages work/life balance, promotes collaboration and self-growth, instills values daily, org is always looking to improve and expand with our products for our customers.

Cons

None! The organization cares about their employees just as much as their customers. They are always encouraging and listening to our feedback to ensure we are heard.

PerfectServe Response

1y

Wow, thanks so much for leaving such a kind review! It looks like you've been with us for a while, so thanks also for the work you do every day. You're no doubt part of the exceptional support and service we provide for our customers! We wouldn't be able to do that with an unhappy team, so to your point, we do everything in our power to make sure our employees connect with our purpose and feel supported in their efforts. It's a team effort, and a meaningful one at that!

Viewing 28 - 30 of 288 Reviews

Jobs at PerfectServe

Tier 1 Support Specialist - US Remote

Implementation Consultant I - US Remote

Manager, Project Management Office - US Remote

Support Center Shift Supervisor - US Remote

Senior Project Manager - US Remote

PerfectServe

PerfectServe reviews

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Amazing Culture & Strong Support

Enjoyed my time

An Amazing Place to Work!

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