PerfectServe reviews

4.3

92% would recommend to a friend

(64 total reviews)
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Guillaume Castel

98% approve of CEO

93% positive business outlook

Reviews by job title

64 reviews

Reviews about "Compensation"

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3.0
Jan 17, 2024
Recommend
CEO approval
Business Outlook

Pros

uncapped commissions and collaboration between coworkers

Cons

Management began micromanaging and don't celebrate wins

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PerfectServe Response
2y
Hello there! Thanks for the time you spent with us and for taking a moment to submit a review. The BDR role is absolutely critical to our sales team's success, and we're very thankful that we've got a great team of leaders in place who are happy to guide new folks when they join the team. We're generalizing a bit, but it's fair to say that most BDRs are taking on a sales role for the first time when they start. When you combine that with the fact that it's a quota-driven job by nature, it does end up being a pretty high-touch environment. But, it's for a good reason! First, the folks who lead the BDR team were once in your shoes—they know what it takes to grow and succeed in these roles. Second, the quotas aren't just there for the sake of having quotas. We've refined this sales approach over a number of years, and we've learned a lot about the kind of consistent activity that's required to bring about the greatest chance for success. It's a proven model, and we're always excited to share the methodology with new team members. We fully understand that the BDR role is not an ideal fit for everyone. We're transparent with candidates about the parameters of the role, and we firmly believe we've got all the resources in place to help people succeed when they join the team. The leaders who started as BDRs are an excellent example of how your career can progress at PerfectServe. Thanks again for everything you contributed to the company, and best of luck in your career!
1.0
Oct 27, 2023

R&D

Recommend
CEO approval
Business Outlook

Pros

2 hours lunch on a daily basis.

Cons

low salary increments and not easy to be promoted

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PerfectServe Response
2y
Hi there, It looks like you've been with us for a while, so thanks for all the contributions you've made to our mission in the past 4+ years. Your efforts are much appreciated! The work we do for our customers is extremely important, and we're proud that so many healthcare organizations view our technology, as well as the partnership and guidance we provide, as vital pieces of their day-to-day operations. It's no small feat, and it's not always easy—healthcare is a complex business, after all. There are certainly times when projects require long hours to get across the finish line, but the work matters, and we do our very best to reward and acknowledge team members whose contributions make these important initiatives happen. We're always monitoring market trends to make sure our approach to compensation makes PerfectServe an attractive destination, and we love looking internally to fill open roles. There's nothing more exciting than watching our people thrive as they're given new opportunities to impact the business. Thanks again for the work you've done at PerfectServe. We appreciate your feedback!
5.0
Jul 30, 2023

Company you can grow with

Recommend
CEO approval
Business Outlook

Pros

The ability to work remotely has been a game changer. This really helps with the work/home balance. A management team that cares about your development and will provide the necessary tools to get where you want to be. Multiple opportunities for growth, once experienced in the support center you have the ability to go just about anywhere within the company. Recent pay increases really drive home the appreciation for the support team.

Cons

The platform can be very tricky to learn and navigate at first.

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PerfectServe Response
2y
Thank you for the feedback. -PerfectServe PeopleOps Team
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