Does PerfectServe pay their employees well?

According to anonymously submitted Glassdoor reviews, PerfectServe employees rate their compensation and benefits as 4.1 out of 5. Find out more about salaries and benefits at PerfectServe. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at PerfectServe?

92% of PerfectServe employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated PerfectServe 4.5 out of 5 for work life balance, 4.7 for culture and values and 4.5 for career opportunities.

What are the top reviewed jobs at PerfectServe?

Consultant (12) , Business Development Representative (BDR) (9) , Business Specialist (7) , Technical Consultant (7) , Specialist (6) , Support Center Specialist (6) , Support Specialist (6) , Customer Success Advisor (5) , Sales (5) , Software Engineer (5) , Implementation Consultant (4) , Practice Consultant (4) , Customer Support Specialist (3) , Executive Assistant (3) , Marketing (3)

What are the pros of working at PerfectServe according to real employee reviews?

"The culture I believed at this time was great." ((in 25 reviews)); "Great people and environment" ((in 24 reviews)); "Great work life balance" ((in 16 reviews)); "Management has adapted well to the changes brought on by the pandemic and allows flexible work from home options and has made efforts to remain market competitive with salaries." ((in 11 reviews)); "Everyone is very friendly and willing to help each other when needed." ((in 9 reviews))

What are the cons of working at PerfectServe according to real employee reviews?

"not even senior leadership." ((in 13 reviews)); "abusive management and constantly bullied into working overtime , got outed as trans in the middle of a big meeting with multiple higher managers for literally no reason other than my manager thought it would be funny to ask about it" ((in 11 reviews)); "Salaries were higher before Human Resources personnel hired." ((in 4 reviews)); "Not always 100% clear on who is responsible for what project, but this communication has improved since I joined and have learned the ropes." ((in 3 reviews))

What are the top reviewed PerfectServe locations?

Knoxville , Atlanta , Chicago , New York , Raleigh , Los Angeles , Baltimore , Tennessee City , Covington , Washington , Austin , Fort Worth , Texas City , Minneapolis , Tennessee Ridge , Murfreesboro , Nashville , Greensburg , Reno , Fort Lauderdale , Cocoa Beach , Greenville , Mauldin , Alpharetta , Florida City , Arizola

Skip to content Skip to footer

Notifications

PerfectServe

PerfectServe reviews

4.3

92% would recommend to a friend

(288 total reviews)

Guillaume Castel

98% approve of CEO

93% positive business outlook

Ratings by category

4.7

Culture & values

4.6

Diversity & inclusion

4.5

Work/Life balance

4.5

Senior management

4.5

Career opportunities

4.1

Compensation and benefits

PerfectServe has an employee rating of 4.3 out of 5 stars, based on 288 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The PerfectServe employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

288 reviews

4.0

Feb 19, 2019

Constant change

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

I've found that strong results have consistently lead to new opportunities and increased compensation. The company is always changing rapidly, which is a positive thing in my opinion and leads to new opportunities to contribute creatively.

Cons

While the company invests heavily in the products it sells, I feel it undervalues the tools and systems of organization that are required as it grows. Also, we lack clear corporate metrics or OKRs that would enable teams and individuals to coordinate and collaborate to solve problems.

PerfectServe Response

Thank you for your comment. You are 100% correct that we are in need of some standardized tools and the good news is.....they are coming!

5.0

Oct 23, 2018

Support Center

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Everyone is very helpful and it is like a family in the support center.

Cons

It can be hard at times but it is totally worth it.

PerfectServe Response

Thank you for sharing your experience! Our leadership works very hard to create a positive, fun and family-like atmosphere. We understand that PerfectServe platform can be challenging in the beginning and we want to thank you for your dedication and willingness to learn! Thank you for joining us and your hard work!

5.0

Oct 15, 2018

Supporting customers needs through inbound calls and email requests

Customer service and technical support representative

Recommend

CEO approval

Business Outlook

Pros

Pay, friendly atmospher, nicely appointed amenities

Cons

Being located in West Knoxville

PerfectServe Response

Thank you for the kind words! We are proud to say that we have the best support center! Keep up the great work!

Viewing 259 - 261 of 288 Reviews

Jobs at PerfectServe

Tier 1 Support Specialist - US Remote

Manager, Project Management Office - US Remote

Implementation Consultant I - US Remote

Support Center Shift Supervisor - US Remote

Project Manager - US Remote