Does PerfectServe pay their employees well?

According to anonymously submitted Glassdoor reviews, PerfectServe employees rate their compensation and benefits as 4.1 out of 5. Find out more about salaries and benefits at PerfectServe. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at PerfectServe?

92% of PerfectServe employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated PerfectServe 4.5 out of 5 for work life balance, 4.7 for culture and values and 4.5 for career opportunities.

What are the top reviewed jobs at PerfectServe?

Consultant (12) , Business Development Representative (BDR) (9) , Business Specialist (7) , Technical Consultant (7) , Specialist (6) , Support Center Specialist (6) , Support Specialist (6) , Customer Success Advisor (5) , Sales (5) , Software Engineer (5) , Implementation Consultant (4) , Practice Consultant (4) , Customer Support Specialist (3) , Executive Assistant (3) , Marketing (3)

What are the pros of working at PerfectServe according to real employee reviews?

"Great people and environment" ((in 26 reviews)); "The culture I believed at this time was great." ((in 22 reviews)); "Good work life balance" ((in 14 reviews)); "Management has adapted well to the changes brought on by the pandemic and allows flexible work from home options and has made efforts to remain market competitive with salaries." ((in 11 reviews)); "Everyone is very friendly and willing to help each other when needed." ((in 9 reviews))

What are the cons of working at PerfectServe according to real employee reviews?

"not even senior leadership." ((in 13 reviews)); "Micromanaged, mistreated by boss, and overall not appreciated by management really sums it up." ((in 10 reviews)); "There is very little career path discussion and growth opportunities and it doesn't seem like management is interested in discussing personal growth." ((in 5 reviews)); "some managers afraid of change" ((in 3 reviews)); "Salaries were higher before Human Resources personnel hired." ((in 3 reviews))

What are the top reviewed PerfectServe locations?

Knoxville , Atlanta , Chicago , New York , Raleigh , Los Angeles , Baltimore , Tennessee City , Covington , Washington , Austin , Fort Worth , Texas City , Minneapolis , Tennessee Ridge , Murfreesboro , Nashville , Greensburg , Reno , Fort Lauderdale , Cocoa Beach , Greenville , Mauldin , Alpharetta , Florida City , Arizola

PerfectServe reviews

4.3

92% would recommend to a friend

(288 total reviews)

Guillaume Castel

98% approve of CEO

93% positive business outlook

Ratings by demographic groups

Race / Ethnicity

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PerfectServe has an employee rating of 4.3 out of 5 stars, based on 288 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The PerfectServe employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

288 reviews

4.0

Jan 25, 2018

Great Company!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

They are about their people

Cons

They have experienced growing pains and aren't necessarily quick to recognize how the operations need to change in response

3.0

Sep 18, 2017

Some good, some bad

Specialist

Recommend

CEO approval

Business Outlook

Pros

Opportunities for overtime, company events to make work more fun. Extensive training so you learn your job inside and out. Opportunity to save the day for patients or doctors and nurses.

Cons

Too clique-ish. Poor morale. Training program is exhausting. Lots of gossip, and it felt like an episode of "As the World Turns" weekly.

PerfectServe Response

8y

Thank you for your feedback. We are happy to hear that you mentioned company events as our People and Culture Committee is working hard to coordinate unique events and make working at PerfectServe exciting. We recognize that we have an extensive training program, however, we invest the necessary time and resources in new hires to make sure they are sufficiently prepared to provide the best service to our clients. We put a lot of effort in keeping PerfectServe a great place to work and we greatly appreciate all the feedback from current and former employees to make recommended improvements.

5.0

Mar 28, 2017

Great company!

Sales

Recommend

CEO approval

Business Outlook

Pros

I've been with PerfectServe for a few years. It's amazing to me how the company has been able to transform and evolve as the market and technology has changed. The company is delivering on a new product strategy that positions it well for the future. I look forward to many more years of success.

Cons

Nothing major. Just normal adjustments that come with growth.

PerfectServe Response

9y

Thank you for your feedback and your 8 year loyalty to PerfectServe! We are proud to employ top talent and will continue striving to keep PerfectServe a great place to work. Our recently implemented program will ensure that top performers are recognized and compensated for their hard work and input in success of PerfectServe.

Viewing 265 - 267 of 288 Reviews

PerfectServe

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