Does PerfectServe pay their employees well?

According to anonymously submitted Glassdoor reviews, PerfectServe employees rate their compensation and benefits as 4.1 out of 5. Find out more about salaries and benefits at PerfectServe. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at PerfectServe?

92% of PerfectServe employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated PerfectServe 4.5 out of 5 for work life balance, 4.7 for culture and values and 4.5 for career opportunities.

What are the top reviewed jobs at PerfectServe?

Consultant (12) , Business Development Representative (BDR) (9) , Business Specialist (7) , Technical Consultant (7) , Specialist (6) , Support Center Specialist (6) , Support Specialist (6) , Customer Success Advisor (5) , Sales (5) , Software Engineer (5) , Implementation Consultant (4) , Practice Consultant (4) , Customer Support Specialist (3) , Executive Assistant (3) , Marketing (3)

What are the pros of working at PerfectServe according to real employee reviews?

"Great people and environment" ((in 26 reviews)); "The culture I believed at this time was great." ((in 22 reviews)); "Good work life balance" ((in 14 reviews)); "Management has adapted well to the changes brought on by the pandemic and allows flexible work from home options and has made efforts to remain market competitive with salaries." ((in 11 reviews)); "Everyone is very friendly and willing to help each other when needed." ((in 9 reviews))

What are the cons of working at PerfectServe according to real employee reviews?

"not even senior leadership." ((in 13 reviews)); "Micromanaged, mistreated by boss, and overall not appreciated by management really sums it up." ((in 10 reviews)); "There is very little career path discussion and growth opportunities and it doesn't seem like management is interested in discussing personal growth." ((in 5 reviews)); "some managers afraid of change" ((in 3 reviews)); "Salaries were higher before Human Resources personnel hired." ((in 3 reviews))

What are the top reviewed PerfectServe locations?

Knoxville , Atlanta , Chicago , New York , Raleigh , Los Angeles , Baltimore , Tennessee City , Covington , Washington , Austin , Fort Worth , Texas City , Minneapolis , Tennessee Ridge , Murfreesboro , Nashville , Greensburg , Reno , Fort Lauderdale , Cocoa Beach , Greenville , Mauldin , Alpharetta , Florida City , Arizola

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PerfectServe

PerfectServe reviews

4.3

92% would recommend to a friend

(288 total reviews)

Guillaume Castel

98% approve of CEO

93% positive business outlook

Ratings by category

4.7

Culture & values

4.6

Diversity & inclusion

4.5

Work/Life balance

4.5

Senior management

4.5

Career opportunities

4.1

Compensation and benefits

PerfectServe has an employee rating of 4.3 out of 5 stars, based on 288 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The PerfectServe employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

288 reviews

4.0

Jan 16, 2016

Great place to work

Service administrator

Recommend

CEO approval

Business Outlook

Pros

The company is working very hard to make perfectserve exactly what the employees want it to be. For example there are weekly surveys that we do that ask how happy we are and what they can change to make us happier. I have worked for several companies in my lifetime and this is by far the best one I've worked for.

Cons

The main down side is the queue hours change just about every two months, so you may expect to work until midnight and then a few months later find that the hours change and the queue is only open until 6 pm and then a few more months later is changes again. However, they are still very good at scheduling you around your hours despite the change in queue hours.

4.0

Aug 27, 2013

PerfectServe's core values reflect in the success of the business and overall happiness of employees

Consultant

Recommend

CEO approval

Business Outlook

Pros

Great culture. Great compensation and benefits. Flexible hours.

Cons

There is no upward mobility

4.0

Mar 2, 2013

Good Overall

Specialist

Recommend

CEO approval

Business Outlook

Pros

There is a lot of room for movement within the company, especially while it is growing so quickly. Managers make you feel valued and treat you with a high level of respect. Really great people to work with.

Cons

Almost everyone, except for the people who have been with the company for a long time, have to work one weekend day. Also, management has a tendency to make promises about time frames and expectations that they do not have a strong history of keeping

Viewing 271 - 273 of 288 Reviews

Jobs at PerfectServe

Tier 1 Support Specialist - US Remote

Support Center Shift Supervisor - US Remote

Implementation Consultant I - US Remote

Manager, Project Management Office - US Remote

Manager of Accounting - US Remote