PerfectServe reviews

4.3

92% would recommend to a friend

(288 total reviews)
avatar

Guillaume Castel

98% approve of CEO

93% positive business outlook

PerfectServe has an employee rating of 4.3 out of 5 stars, based on 288 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The PerfectServe employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

288 reviews
2.0
Jun 24, 2013
Recommend
CEO approval
Business Outlook

Pros

Friendly management team and staff.

Cons

Made promises that they never had the means or intentions to keep and did it on several accounts and with multiple different employees. Employees on the "Help Center" side have very little flexibility in their own decision-making and are continually supervised and monitored as part of workforce management. Compensation is extremely low for the amount of work that is done and extra work and projects rarely go unrecognized unless you have a special relationship with upper management.

4.0
Mar 2, 2013

Good Overall

Recommend
CEO approval
Business Outlook

Pros

There is a lot of room for movement within the company, especially while it is growing so quickly. Managers make you feel valued and treat you with a high level of respect. Really great people to work with.

Cons

Almost everyone, except for the people who have been with the company for a long time, have to work one weekend day. Also, management has a tendency to make promises about time frames and expectations that they do not have a strong history of keeping

5.0
Feb 7, 2013
Recommend
CEO approval
Business Outlook

Pros

I wasn't originally going to write a review, but after I saw the ratings that were already on here, I needed to set the record straight. First of all, "getting along" and "sucking up" are two different things. Employees who are good at getting along are promoted because the upper level positions are filled with calls from people that you have to... wait for it... SUCK UP TO. In other words, if you are "qualified", but don't handle people well, then no, you probably won't get promoted because dealing with people is THE MOST IMPORTANT part of the higher levels of the job. If they don't handle the situations well, they lose clients. Second, hard times fell in the economy, and I'm sure that there was a time things looked bleak. But to say a company isn't good because you got laid off? Sure, that sucks, but it happens. All the time. But right now things are looking up for the company. There ARE opportunities to climb the corporate ladder, if you are personable and "qualified". And even though the entry level positions are kind of menial and repetitive, they are the most necessary part - the part of the company that does what Perfect Serve was created to do. All in all, I'm glad of the time I spent at Perfect Serve. I left on no hard terms, I just "got an offer I couldn't refuse". If that offer hadn't come through, I would still be there. The management is solid, the other employees are very friendly, and I don't think anyone but a begrudged, disgruntled employee would ever rate this company 1 or 2 stars.

Cons

The entry level position is pretty repetitive. But as I said, it's also the part that makes the company go. This is also a very personable position, so you have to connect with people, or at least be polite even when you're getting chewed out for something that wasn't your fault, but in the end, that's really just a fact of life in any job.

Viewing 283 - 285 of 288 Reviews

Glassdoor has 293 PerfectServe reviews submitted anonymously by PerfectServe employees. Read employee reviews and ratings on Glassdoor to decide if PerfectServe is right for you.