9y
Thank you for your positive comment on the quality of our training. We continue to work hard at being Chicagoland and Northwest Indiana’s preferred solution for dry basements and crawl spaces, stable foundations and healthy homes. We’re so fortunate to belong to several strong partner networks that allow us to tap into resources from other successful companies like ours across North America. At this point, we have learned that materials, systems and processes can be copied, but what makes our company successful is our people and the training that we provide.
At Perma-Seal we believe more is possible, which translates into a better Tribal Member, client and partner experience. In fact one of our core values is “We Strive to Be Better”. We do not apologize for challenging ourselves with aggressive sales goals, because that is how we grow as individuals and as a company. That refusal to settle for anything less than superior is at the foundation upon which Perma-Seal was built by Roy Spencer, back in 1979, when the industry was rife with unsavory business practices and companies.
We are proud to be a family owned business and encourage our Tribal Members’ families to join us as well! The fact is that there are three family members of six total that comprise our senior leadership team and right or wrong, they are all held to a much higher standard than others. What’s important though isn’t the last name but rather that they are talented, dedicated and passionate men and women who want to improve the lives of our Tribal Members and our customers.
We strive to be approachable, available and solicitous of feedback as that will indeed make us better. We ask regularly, in many different ways, for help with our efforts to build a stronger culture; to be part of the solution. We encourage you to express your concerns in a constructive way and allow us the opportunity to show you how much we truly care.
That being said, Perma-Seal is not for everybody. We work hard and act with urgency for each other and for our clients. We imagine a world where nearly everyone wakes up each day inspired to go to work and returns home at the end of the day fulfilled by the work they do – feeling that they have contributed to something greater than themselves. This is what we envision for our Perma-Seal Tribe and we know that it is a journey. One to which we are whole-heartedly committed