Does PetMeds pay their employees well?

According to anonymously submitted Glassdoor reviews, PetMeds employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at PetMeds. This rating has improved by 14% over the last 12 months.

How satisfied are employees working at PetMeds?

61% of PetMeds employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated PetMeds 3.5 out of 5 for work life balance, 3.6 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at PetMeds?

Pharmacy Technician (13) , Customer Service Representative (9) , Customer Care Representative (6) , Anonymous (3) , Anonymous Employee (3) , Customer Service Representative (CSR) (3) , Registered Pharmacy Technician (3) , Customer Service (2) , Pharmacist (2) , Pharmacy Manager (2) , Senior Pharmacy Supervisor (2)

What are the pros of working at PetMeds according to real employee reviews?

"Great benefits that seem to get even better every year." ((in 13 reviews)); "A really open environment where it feels like all levels of management are accessible and willing to listen." ((in 8 reviews)); "PetMeds was a wonderful place to work due to the friendly people and teams." ((in 6 reviews)); "People actually care about each other." ((in 5 reviews)); "All employees are empowered and will do what it takes to make sure our pet parents have the meds and supplies they need to take care of their furry loved ones." ((in 4 reviews))

What are the cons of working at PetMeds according to real employee reviews?

"Not all bonus were given" ((in 3 reviews)); "The new CEO and her new team are as useless as her performance with all the other companies she's been with, which were in the couture clothing line." ((in 3 reviews)); "Long shifts, low pay at hire" ((in 3 reviews))

What are employees saying about PetMeds layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about PetMeds layoffs and their outlook for job security at PetMeds in 2026.

What are the top reviewed PetMeds locations?

Delray Beach , Pompano Beach , Boca Raton , Beverly Hills , New Orleans , Jacksonville , Miami , Palm Beach , West Palm Beach , Ocala , Orlando , Coral Springs , West Delray Beach

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PetMeds

PetMeds reviews

3.5

61% would recommend to a friend

(99 total reviews)

Leslie Campbell

72% approve of CEO

57% positive business outlook

Ratings by category

3.7

Compensation and benefits

3.6

Culture & values

3.6

Diversity & inclusion

3.5

Work/Life balance

3.5

Senior management

3.4

Career opportunities

PetMeds has an employee rating of 3.5 out of 5 stars, based on 99 company reviews on Glassdoor which indicates that most employees have a good working experience there. The PetMeds employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

99 reviews

3.0

Apr 21, 2024

Ruff Ruff Meow

Customer service associate

Recommend

CEO approval

Business Outlook

Pros

Steady pay, good benefits- health, dental life ins available. Paid time off

Cons

Metrics make it very hard to get raises and promotions. Have to take time off in Fall and Winter.

4.0

Jan 21, 2024

Good pa

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Friendly team and good pay

Cons

Sometimes would cut hours .

PetMeds Response

Thank you for your feedback. We will look into your con.

4.0

Jan 2, 2024

Good place to work but could have been better

Work at home telephone customer service representative

Recommend

CEO approval

Business Outlook

Pros

Good starting pay and cola raises once a year Management was okay and mostly helpful Empowered to help customers out

Cons

Call times were not realistic If handicapped they will make some accommodations but it impacts metrics Sometimes could not get help

PetMeds Response

Thank you for your feedback. We value your input.

Viewing 31 - 33 of 99 Reviews

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Jobs at PetMeds

Customer Success Specialist

Senior Product Manager

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PetMeds

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Ratings by category

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Reviews by job title

Ruff Ruff Meow

Good pa

Good place to work but could have been better

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