PetMeds reviews

3.5

61% would recommend to a friend

(99 total reviews)

Leslie Campbell

72% approve of CEO

57% positive business outlook

PetMeds has an employee rating of 3.5 out of 5 stars, based on 99 company reviews on Glassdoor which indicates that most employees have a good working experience there. The PetMeds employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

99 reviews
4.0
Sep 11, 2023
Recommend
CEO approval
Business Outlook

Pros

Great atmosphere Amazing benefits Fair pay

Cons

Better communication between management Lots of office politics

avatar
PetMeds Response
2y
Hello and thank you for your feedback. :-)
5.0
Sep 7, 2023
Recommend
CEO approval
Business Outlook

Pros

Very employee friendly, especially for an inbound “call-center” role. Great HR Dept and leadership.

Cons

Patience with others’ frustation (inbound callers) is a must.

avatar
PetMeds Response
2y
Dear Happy Pack Member, Thank you for sharing your feedback. We are always delighted to hear our pack members are pleased. We perform compensation benchmarking on a regular cadence to ensure fair and equitable pay rates. We will certainly look at your comp again during the annual performance appraisal process. It will be here in the blink of an eye. :-) Thank you so much for your long tenure and thanks for being a champion at PetMeds!
3.0
Aug 6, 2023
Recommend
CEO approval
Business Outlook

Pros

Coworkers/managers are very friendly, allows remote work, benefits are good and options of overtime.

Cons

Low pay, poor communication, website is terrible so customer’s call and yell at you all day and no opportunity for advancement in company, they post careers online without emailing staff first.

avatar
PetMeds Response
2y
Hi, We are always looking to promote from within where applicable. Many of our pack members have been certified with their Pharmacy Tech license and transferred from Customer Care to the Pharmacy department. PetMeds will pay for this for any employee looking to make the transition. There is also a myriad of other roles that have been promoted from within during my short 1.5 year tenure. We hope that you can be one of the promotions one day. We also just implemented an Education Assistance program to help employees learn new skills. Reach out to your People Team if you're interested in learning more about this opportunity. Thank you for your feedback.
Viewing 34 - 36 of 99 Reviews

Glassdoor has 99 PetMeds reviews submitted anonymously by PetMeds employees. Read employee reviews and ratings on Glassdoor to decide if PetMeds is right for you.